A list of Telephone Liaison Officers (TLOs) from across the University is below - you should contact your TLO if you need any advice relating to telephony.

TLOs act as a liaison point for many telephone related matters, such as:

• Giving advice on the use of telephones
• Receiving fault reports
• Co-ordinating/authorising requests for telephone service changes
• Co-ordinating directory information

Telephone Liaison Officers are not expected to have any technical information about Telephony but their purpose is essentially to act as a conduit for their department(s) and to ensure that their departmental spend on telephony services is controlled.

Telephone users throughout the University are encouraged to contact their TLO to order additional telephone services in the first instance so that any expenses can be authorised before iSolutions carries out any work.

Changes to the service can be made using the Telephony change request form.

Alternatively, you can raise a ticket to ServiceLine.

Telephone Liaison Officers

Faculty of Arts and Humanities (FAH)

Faculty of Arts & Humanities (FAH)

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Faculty Central (Arts & Humanities)

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Winchester School of Art (WSA)

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

School of Humanities

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Archaeology

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

English

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Film Studies

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

History

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Modern Languages & Linguistics

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Music

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Philosophy

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

Academic Centre for International Students

• Ext. 26946 Daniel Boyce
• Email: D.Boyce@soton.ac.uk

---

Back to the top

 

Faculty of Environmental & Life Sciences (FELS)

Faculty of Environmental & Life Sciences

• Ext. 29520 Kate Cooley
• Email: k.p.cooley@soton.ac.uk

Faculty Central (FELS)

• Ext. 29520 Kate Cooley
• Email: k.p.cooley@soton.ac.uk

National Oceanography Centre

• Ext. 27617 IT Help Desk
• Email: help@noc.ac.uk

School of Biological Sciences

• Ext. 24459 Mark Dixon
• Email: M.S.Dixon@soton.ac.uk

School of Psychology

• Ext. 29645 Alyson Marchi
• Email: A.Marchi@soton.ac.uk

School of Health Sciences

• Ext. 28263 Bernard Ogilvie
• Email: b.ogilvie@soton.ac.uk

Allied Health Professions

• Ext. 27921 Bernard Ogilvie 
• Email: B.Ogilvie@soton.ac.uk

Nursing, Midwifery & Health

• Ext. 27921 Bernard Ogilvie 
• Email: B.Ogilvie@soton.ac.uk

School of Ocean & Earth Science

• Ext. 25898 Frances Bradbury
• Email: fjb1@noc.soton.ac.uk

School of Geography & Environmental Science

• Ext. 27925 Steph Stevens
• Email: S.N.Stevens@soton.ac.uk

Institute for Life Sciences

• Ext. 24459 Mark Dixon
• Email: M.S.Dixon@soton.ac.uk

---

Back to the top

 

Faculty of Engineering & Physical Sciences (FEPS)

Faculty of Engineering & Physical Sciences (FEPS)

• Ext. 22698 Heidi Lipscombe
• Email: H.K.Divis@soton.ac.uk

Faculty Central (FEPS)

• Ext. 22698 Heidi Divis
• Email: H.K.Divis@soton.ac.uk

School of Chemistry

• Ext. 23582 Ros Mizen
• Email: rosalind.mizen@soton.ac.uk
• Ext. 24143 Sally Dady
• Email: sjd1@soton.ac.uk

School of Electronics & Computer Science

• Ext. 28825 Dorota Sikorska-Kaczanowska
• Email: D.A.Sikorska-Kaczanowska@soton.ac.uk

School of Engineering

• Ext. 25156 Sue Jenkins
• Email: sj1y07@soton.ac.uk

Enterprise

• Becky Crookes
• R.Crookes@soton.ac.uk

School of Physics & Astronomy

• Ext. 20101 David Masters
• Email: D.W.Masters.soton.ac.uk

Marine & Maritime Institute

• Ext. 22316 Sue Smith
• Email: S.B.Smith@soton.ac.uk 

OCR - Optoelectronics Research Centre  (Zepler)

• Ext. 23150 Tanya Noss
• Email: T.Noss@soton.ac.uk

---

Back to the top

 

Faculty of Medicine (FMED)

Faculty of Medicine

• Ext. 71-5769 Susan Greenwood
• Email: S.J.Greenwood@soton.ac.uk

Faculty Central (Medicine)

• Ext. 71-5769 Susan Greenwood
• Email: S.J.Greenwood@soton.ac.uk

Cancer Sciences

• Ext. 71-8421 Heather Minett
• Email: H.E.Minett@soton.ac.uk

Clinical & Experimental Sciences

• Ext. 28907 Marilyn D'costa
• Email: M.Dcosta@soton.ac.uk

Human Development & Health

• Ext. 71-8421 Joanne Trueman
• Email: J.L.Trueman@soton.ac.uk

Primary Care & Population Sciences & Medical Education

• Ext. 71-5769 Susan Greenwood
  
• Email: S.J.Greenwood@soton.ac.uk
• Ext. 28510 Kirsteen Coombes
• Email: K.E.Coombes@soton.ac.uk

School of Healthcare Enterprise and Innovation

• Ext. 26857 Andrew Glover
• Email: Andrew.Glover@soton.ac.uk

---

Back to the top

 

Faculty of Social Sciences (FSS)

Faculty of Social Sciences

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Faculty Central (FSS)

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Centre for Higher Education

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

School of Economic, Social & Political Sciences

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Economics

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Gerontology

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Politics & International Relations

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Social Statistics & Demography

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Sociology, Social Policy & Criminology

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

School of Mathematical Sciences

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Southampton Business School 

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Southampton Education School

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

Southampton Law School

• Ext. 28984 Vicky Howe
• Email: V.Howe@soton.ac.uk

---

Back to the top

 

Centers and Institutes

(NOCS) - National Marine Facilities

• Ext. 26012 Lorraine Taylor
• Email: Lorraine.Taylor@noc.soton.ac.uk

(NOCS) - Central Business Support

• Ext. 26197 IT Helpdesk
• Email: help@noc.ac.uk

(NERC) - Science & Technology

• Ext. 26555 Jane Goswell
• Email: Jane.Goswell@noc.soton.ac.uk

(NERC) - Strategic Research Council

• Ext. 26555 Jane Goswell
• Email: Jane.Goswell@noc.soton.ac.uk

---

Back to the top

 

Professional Services

Careers & Employability Service

• Ext. 22842 Nina Fairbrother
• Email: N.L.Fairbrother@soton.ac.uk

Change Portfolio Office

• Ext. 24012 Karen Stedman
• Email: karen.stedman@soton.ac.uk

Communications

• Ext. 28538 Rheannon Slade, Elizabeth Morrissey
• Email: R.Slade@soton.ac.uk , E.Morrissey@soton.ac.uk

Office of Development and Alumni Relations

• Ext. 27156 Laura Drummond, Ext. 29465 Claire Stemp
• Email: l.drummond@soton.ac.uk , C.Stemp@soton.ac.uk

Estates and Facilities

• Ext. 24015 Sue Baker
• Email: S.H.Baker@soton.ac.uk

Finance, Planning & Analytics

• Ext. 24715 Julie Shaw
• Email: J.Shaw@soton.ac.uk

Global Recruitment & Admissions

• Ext. 24737 Jayne Pennington
• Email: J.Pennington@soton.ac.uk

Human Resources

• Ext. 29428 Julie Balcombe
• Email: J.Balcombe@soton.ac.uk

iSolutions

• Ext. 23121 Diane Taylor
• Email: D.Taylor@soton.ac.uk

Legal Services & Research Governance

• Ext. 24698 Heather Smith
• Email: H.Smith@soton.ac.uk

Library & the Arts

• Ext. 21772 Ric Paul
• Email: R.M.Paul@soton.ac.uk

Office of the Academic Registrar

• Ext. 28751 Sam Roberts
• Email: S.J.Roberts@soton.ac.uk

Professional Services

• Ext. 28681 Marie Cross
• Email: m.cross@soton.ac.uk

Public Engagement with Research

• Ext. 
• Email:

Public Policy Southampton

• Ext. 
• Email: 

Research and Innovation Services

• Ext. 21659 Anna Birkett
• Email: a.m.e.birkett@soton.ac.uk

Residences

• Ext. 28014 Daniel Barnes
• Email: d.j.barnes@soton.ac.uk

Risk, Health & Safety

• Ext. 23951 Martin Ridley
• Email: M.K.Ridley@soton.ac.uk

Student & Education Services

• Ext. 22468 Jason Langdon
• Email: j.p.langdon@soton.ac.uk

Widening Participation & Social Mobility

• Ext. 24737 Jayne Pennington
• Email: J.Pennington@soton.ac.uk

VC Office

• Ext. 28681 Marie Cross
• Email: mt9@soton.ac.uk

---

Back to the top

 

Central

Engineering Development Trust

• 02382 120488 Florence Morgan
• Email: f.morgan@etrust.org.uk

Faith and Reflection Centre

• Ext. 22468 Jason Langdon
• Email: J.P.Langdon@soton.ac.uk

Highfield Health

• Ext. 25843 Melissa Lowe
• Email: melissalowe@nhs.net

Nuffield Southampton Theatres (NST)

• Ext. 23626 Alison Thurley
• Email: Alison.Thurley@nuffield.co.uk

Royal Navy Unit

• Ext. 26197
• Email: help@noc.ac.uk

Trade Unions 

• Adrian Dolby
• Email: N.A.Dolby@soton.ac.uk

Union Southampton

• Ext. 25254 Paul Davie
• Email: P.Davie@soton.ac.uk

---

Back to the top

 

Related content

Telephony Liaison Officer (TLO) guide

Microsoft Teams Softphone – Support and FAQs

Telephony Requests form

Computer Peripheral Purchasing form

Microsoft 365 support centre - Introducing Teams Softphone