University of Southampton


How do I find out who my Telephone Liaison Officer (TLO) is?

A list of Telephone Liaison Officers (TLOs) from across the University is below - you should contact your TLO if you need any advice relating to telephony.

TLOs act as a liaison point for many telephone related matters, such as:

  • Giving advice on the use of telephones
  • Receiving fault reports
  • Co-ordinating/authorising requests for telephone service changes
  • Co-ordinating directory information
  • Quarterly billing

TLOs are not expected to have any technical information about Telephony but their purpose is essentially to act as a conduit for their department(s) and to ensure that their departmental spend on telephony services is controlled.

Telephone users throughout the University are encouraged to contact their TLO to order additional telephone services in the first instance so that any expenses can be authorised before iSolutions carry out any work.

Changes to the service can be made using the Telephony change request form.

Alternatively, you can raise an issue online, via our Self-Help Portal.


Telephone Liaison Officers

Faculty of Arts and Humanities (FAH)

Faculty of Arts & Humanities (FAH)

Faculty Central (Arts & Humanities)


School of Humanities



Film Studies


Modern Languages & Linguistics



Academic Centre for International Students

Faculty of Environmental & Life Sciences (FELS)

Faculty of Environmental & Life Sciences

Faculty Central (FELS)

National Oceanography Centre

School of Biological Sciences

School of Geography & Environmental Science

School of Health Sciences

Allied Health Professions

Nursing, Midwifery & Health

School of Ocean & Earth Science

School of Psychology

Institute for Life Sciences

Faculty of Engineering & Physical Sciences (FEPS)

Faculty of Engineering & Physical Sciences (FEPS)

Faculty Central (FEPS)

School of Chemistry

School of Electronics & Computer Science

School of Engineering


School of Physics & Astronomy

Marine & Maritime Institute

Zepler Institute for Photonics & Nanoelectronics

Faculty of Medicine (FMED)

Faculty of Medicine

Faculty Central (Medicine)

Cancer Sciences

Clinical & Experimental Sciences

Human Development & Health

Primary Care & Population Sciences & Medical Education

Wessex Institute

Faculty of Social Sciences (FSS)

Faculty of Social Sciences

Faculty Central (FSS)

Centre for Higher Education

School of Economic, Social & Political Sciences



Politics & International Relations

Social Statistics & Demography

Sociology, Social Policy & Criminology

School of Mathematical Sciences

Southampton Business School 

Southampton Education School

Southampton Law School

Centres and Institutes

(NOCS) - National Marine Facilities

(NOCS) - Central Business Support

(NERC) - Science & Technology

(NERC) - Strategic Research Council

Professional Services

Careers & Employability Service

Change Portfolio Office

Engagement & Advancement

Estates and Facilities

Finance, Planning & Analytics

Global Recruitment & Admissions

Human Resources


Legal Services & Research Governance

Library & the Arts

  • Ext. 21772 Ric Paul
  • Email:

Professional Services

Public Engagement with Research

Public Policy Southampton

Research and Innovation Services


Risk, Health & Safety

Student and Academic Administration 

Student Services

Widening Participation & Social Mobility

VC Office



Engineering Development Trust

Faith and Reflection Centre

Highfield Health

Nuffield Southampton Theatres (NST)

Royal Navy Unit

Trade Unions 

Union Southampton


Related content

How do I find out who my Telephone Liaison Officer (TLO) is?

TLO guide

Telephony Liaison Officer (TLO) - FAQs

Telephony Requests form

Computer Peripheral Purchasing form

M365 Support Centre - softphones

Was this article helpful?

If you have any further comments, please put them below.

Please note that feedback is anonymous - if you require a reply or assistance, please raise a ticket via ServiceLine.

Thank you for your feedback, it is much appreciated.

Tweet This Article

Back to List

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.