University of Southampton

iSolutions

How do I find out who my Telephone Liaison Officer (TLO) is?

A list of Telephone Liaison Officers (TLOs) from across the University is below - you should contact your TLO if you need any advice relating to telephony.

TLOs act as a liaison point for many telephone related matters, such as:

  • Giving advice on the use of telephones
  • Receiving fault reports
  • Co-ordinating/authorising requests for telephone service changes
  • Co-ordinating directory information
  • Quarterly billing

TLOs are not expected to have any technical information about Telephony but their purpose is essentially to act as a conduit for their department(s) and to ensure that their departmental spend on telephony services is controlled.

Telephone users throughout the University are encouraged to contact their TLO to order additional telephone services in the first instance so that any expenses can be authorised before iSolutions carry out any work.

Changes to the service can be made using the Telephony change request form.

Alternatively, you can raise an issue online, via our Self-Help Portal.

 

Telephone Liaison Officers

Faculty of Arts and Humanities (FAH)

Faculty of Arts & Humanities (FAH)

Faculty Central (Arts & Humanities)

WSA

School of Humanities

Archaeology

English

Film Studies

History

Modern Languages & Linguistics

Music

Philosophy

Academic Centre for International Students


Faculty of Environmental & Life Sciences (FELS)

Faculty of Environmental & Life Sciences

Faculty Central (FELS)

National Oceanography Centre

School of Biological Sciences

School of Geography & Environmental Science

School of Health Sciences

Allied Health Professions

Nursing, Midwifery & Health

School of Ocean & Earth Science

School of Psychology

Institute for Life Sciences


Faculty of Engineering & Physical Sciences (FEPS)

Faculty of Engineering & Physical Sciences (FEPS)

Faculty Central (FEPS)

School of Chemistry

School of Electronics & Computer Science

School of Engineering

Enterprise

School of Physics & Astronomy

Marine & Maritime Institute

Zepler Institute for Photonics & Nanoelectronics


Faculty of Medicine (FMED)

Faculty of Medicine

Faculty Central (Medicine)

Cancer Sciences

Clinical & Experimental Sciences

Human Development & Health

Primary Care & Population Sciences & Medical Education

Wessex Institute


Faculty of Social Sciences (FSS)

Faculty of Social Sciences

Faculty Central (FSS)

Centre for Higher Education

School of Economic, Social & Political Sciences

Economics

Gerontology

Politics & International Relations

Social Statistics & Demography

Sociology, Social Policy & Criminology

School of Mathematical Sciences

Southampton Business School 

Southampton Education School

Southampton Law School


Centres and Institutes

(NOCS) - National Marine Facilities

(NOCS) - Central Business Support

(NERC) - Science & Technology

(NERC) - Strategic Research Council


Professional Services

Careers & Employability Service

Change Portfolio Office

Engagement & Advancement

Estates and Facilities

Finance, Planning & Analytics

Global Recruitment & Admissions

Human Resources

iSolutions

Legal Services & Research Governance

Library & the Arts

  • Ext. 21772 Ric Paul
  • Email: R.M.Paul@soton.ac.uk

Professional Services

Public Engagement with Research

Public Policy Southampton

Research and Innovation Services

Residences

Risk, Health & Safety

Student and Academic Administration 

Student Services

Widening Participation & Social Mobility

VC Office

 

Central

Engineering Development Trust

Faith and Reflection Centre

Highfield Health

Nuffield Southampton Theatres (NST)

Royal Navy Unit

Trade Unions 

Union Southampton

 

Related content

How do I find out who my Telephone Liaison Officer (TLO) is?

TLO guide

Telephony Liaison Officer (TLO) - FAQs

Telephony Requests form

Computer Peripheral Purchasing form

M365 Support Centre - softphones

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