A list of Telephone Liaison Officers (TLOs) from across the University is below - you should contact your TLO if you need any advice relating to telephony.
TLOs act as a liaison point for many telephone related matters, such as:
Telephone Liaison Officers are not expected to have any technical information about Telephony but their purpose is essentially to act as a conduit for their department(s) and to ensure that their departmental spend on telephony services is controlled.
Telephone users throughout the University are encouraged to contact their TLO to order additional telephone services in the first instance so that any expenses can be authorised before iSolutions carries out any work.
Changes to the service can be made using the Telephony change request form.
Alternatively, you can raise a ticket to ServiceLine.
---
---
---
---
---
---
Office of Development and Alumni Relations
---
---
Telephony Liaison Officer (TLO) guide
Microsoft Teams Softphone – Support and FAQs
Was this article helpful?
If you have any further comments, please put them below.
Please note that feedback is anonymous - if you require a reply or assistance, please raise a ticket via ServiceLine.
Thank you for your feedback, it is much appreciated.