A list of Telephone Liaison Officers (TLOs) from across the University is below - you should contact your TLO if you need any advice relating to telephony.
TLOs act as a liaison point for many telephone related matters, such as:
TLOs are not expected to have any technical information about Telephony but their purpose is essentially to act as a conduit for their department(s) and to ensure that their departmental spend on telephony services is controlled.
Telephone users throughout the University are encouraged to contact their TLO to order additional telephone services in the first instance so that any expenses can be authorised before iSolutions carry out any work.
Changes to the service can be made using the Telephony change request form.
Alternatively, you can raise an issue online, via our Self-Help Portal.
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