This article gives instructions on installing Adobe Acrobat Pro on:
Undergraduate (UGs) and Postgraduate (PGTs) students cannot install locally Adobe Acrobat Pro on their computers using a University license. All UGs and PGTs will need to either use Adobe Acrobat from:
Adobe Acrobat Pro continues to be available to all users on SVE and common learning spaces (CLS).
If you need a PDF reader, you can:
1. Open the Adobe website and then click the Sign In button on the top-right corner of the screen
2. Sign in with the short version of your university email in the form of username@soton.ac.uk (for example: abc12u12@soton.ac.uk, not A.Surname@soton.ac.uk) and university password
3. You will then be redirected from Adobe to the University's external authentication portal. This may involve a second redirection:
4. Once logged in, select the App switcher icon
5. Select the Acrobat icon
6. To use Acrobat on your desktop, select the Get your apps button
7. Select the Adobe Acrobat Pro button (or the Open button). The installer download will automatically start
8. Launch the installer to install Acrobat Creative Cloud and Acrobat
9. Follow the instructions
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To download the software off campus, you will need to connect to a Virtual Private Network VPN (GlobalProtect). To set up a VPN on your laptop, read the article How to set up the Virtual Private Network (VPN) via GlobalProtect.
1. Go to your Desktop and select the Software Center icon. You can find it is also available in the Start menu.
2. A new window will appear. Once the Software Center has fired up, enter "Adobe Acrobat" or "Adobe Acrobat Pro" into the search field.
3. Select Adobe Acrobat Pro and then Install on the next screen.
The installation will start downloading the software. This action can take up to 30 minutes if you are at home. You can carry on working on other programs whilst this is in progress.
4. Once the downloading part has been completed, the installation will automatically begin and complete. If requested to complete any reboots, please do so.
5. Adobe Acrobat Pro can be launched from the Start menu. You should automatically signed in with your university account.
If you need to sign in manually, please:
If you have both a personal account (Adobe ID) and a Company / School account (Enterprise ID or Federated ID) associated with the same email address, you will choose the account you want to use. Even if the two accounts share the same email address, they are distinct accounts. No data is shared or transferred automatically.
What to do:
1. Enter the short version of your university email address (for example: abc12u12@soton.ac.uk, not A.Surname@soton.ac.uk) and select Continue.
2. You can now select a profile to sign in. Please select the option Company or School account
3. Sign in as usual
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If you are not seeing that you have the Adobe applications you expect available, you might have logged in with the wrong account.
This happens because your Adobe Acrobat is linked to the short form of your email account (for example abc123@soton.ac.uk), not the long form (for example A.Surname@soton.ac.uk). If you log in with the long email account, you are using the wrong account.
You are only allowed to be logged onto your Adobe account on two computers simultaneously.
On logging onto the third, you will receive a message detailing the computers you are already logged onto and the option to log out remotely from Adobe on one of these computers.
This limit is set by Adobe and the university is not able to change or increase it.
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How to set up Adobe Acrobat Pro to be your default PDF viewer using Microsoft Edge
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Attached files:
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