This could be due to a large list of items in the 'Alert List' section of Business World (Agresso) Desktop:
In Business World (Agresso) Desktop go to View > Alert List:
In the bottom half of the Business World (Agresso) Desktop a box should appear called Alert list. If there are a large number of alerts (100s or 1000s) in this list it could be causing the issue:
Please try the following:
Log into Business World (Agresso) Web. Click the down arrow next to your username and select Your profile:
Click the Personal alert setup tab:
Ensure the dropdown is set to E-mail and select Save in the bottom left:
Then, click the alert icon in the menu ribbon in the top of Business World (Agresso) Web to open active alerts:
Once the list loads, select 'Clear list'. If the list is long, the browser may crash. If this occurs, re-log into Business World (Agresso) Web and try the process again. It may take 2 or 3 attempts if the list is very long.
If this problem continues raise a ticket with Service Line for further investigation.
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