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What is the Office 365 'Focused Inbox' and how do I turn it off?

What is a Focused Inbox?

Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. Focused Inbox ONLY works in Outlook desktop and Outlook Web App.

 

Focused Inbox Requires the Office 365 subscription versions of the clients. Focused Inbox will not be delivered to Outlook for Mac 2011, or the perpetual versions of Outlook 2013 for Windows and Outlook 2016 for Windows.

 

Turning Focused Inbox ON for Outlook Desktop:

1. In Outlook 365 (click to Run version), select the View tab.

2. Select Show Focused Inbox.

 

The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

 
 Turning Focused Inbox On/Off for Outlook Web App:

The instructions are slightly different depending on whether you're using the new Outlook on the web. Choose which version of Outlook on the web you're using to see the steps that apply to you.

 
2. At the top of the page, select  to open the Settings pane.

3. Select the toggle next to Focused Inbox.

The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

 

Outlook 2016 for Mac:

1. On the Organise tab, select Focused inbox.

The Focused and Other tabs will disappear from the top of your mailbox. 

  

More information on how to turn off Focused Inbox is available on the Microsoft Support Pages.

 

Additional resources to help you make the most of Office 365

  1. Microsoft Training Center

 

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