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How do I set up notifications in Teams?

For notifications to work at their best, make sure you know how to add a Favourite or follow a channel in Office 365 Microsoft Teams

It is recommended that, to get the most out of Office 365 Microsoft Teams, you modify the notification settings. To do this:


In a web browser, sign in to

The email address you enter should be in the following format:

 Click on the top left corner and click the Teams icon:


Once the Teams interface loads in the top right corner, click on your photo/initials

Click on Settings, then Notifications:

For best visibility, it is recommended to change all notifications to "Banner and email" and set email frequency to "as soon as possible". 

What's the difference between Banner and email?

1 Banner

Banner notifications are larger notifications which appear at the corner of your screen whenever you’re mentioned individually or as a team in any channel/group. You’ll also get a banner notification when someone messages you personally. As stated, you can always change what you receive this notification for. Note: The banner notification will also indicate if the alert you’ve received is from a message, reply, etc.

2 Banner and Email

Microsoft Teams notifications can also be sent to your inbox alongside a banner notification to ensure that you’re alerted on all fronts. You can also configure Teams to send scheduled emails for your notifications, the frequency can be adjusted as follows.

  • As soon as possible
  • Once every 10 mins
  • Once every hour (default)

Additional resources to help you make the most of Office 365

Microsoft Training Center

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