Cannot make choices on the Student Choice web application
Student resources about Blackboard, Panopto, Assessment, and other Education applications
How to amend your bank account details on Student Record Self Service
Moving files from OneDrive (student / visitor account) to another OneDrive (staff account)
This article contains a list of useful links you can find as well on the University’s website and on the following pages:
The links will redirect you to website pages, Knowledge Base articles, or forms.
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Once you have created your IT account, iSolutions will create your email using two forms:
Please note:
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Subscribe Self-service (also known as "Subscribe"): use Subscribe to:
How to add or remove your university email account using Outlook
User IT Account Transfer: use this form to request the movement of contents of your old university IT account to your new account
Change your password: use this page within Subscribe to change your password
How to add or remove your university email account using Outlook
How do I open a shared calendar in Outlook?
How to share a calendar in Outlook
How to create a private appointment and change the visibility of my calendar on Microsoft Outlook
Email - Generic Account Access: use this form to request access to a shared email account
How to add or remove shared email accounts in Outlook
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Multi-Factor Authentication (MFA) is an additional security measure which protects your university login account from phishing and other types of attacks.
More information about Multi-Factor Authentication
How to set up and manage Microsoft Multi-Factor Authentication (MFA)
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Cyber security is the practice of protecting systems, networks, data and programs from digital (cyber) attacks. Know more about this topic:
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Here you can find all the information you need about Microsoft Office:
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Postgraduate Research Student (PGRs) will receive a new UoS Windows 10 device built and configured to take full advantage of all Microsoft 365 apps, including OneDrive for Business (commonly “OneDrive”).
OneDrive is the Microsoft cloud service that connects you to all your files, replacing your old “my documents” folder. It lets you store and protect your files, share them with others, and access them from anywhere on all your devices.
You can find more information about OneDrive:
The University is rethinking the way we store, share and collaborate on documents traditionally held in:
To know more about the migration from personal filestores to OneDrive, have a look at the SharePoint page “Office 365 Filestore migration project”.
Please note: if you have received a new machine, but none of your files is showing on your desktop or documents folder, this is because we are moving away from the legacy filestore, over to OneDrive.
The Shared Resource Filestore (also known as J:\ Drive) is a shared resource for work-related data and files that do not need to be held as private and confidential to the individual. Only Staff and Post-Graduate Researchers (PGRs) can use it.
How to access the Shared Resource Filestore (J:Drive)
Filestore Access – request form
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How to download software: guidance on downloading software using Windows, Apple macOS and Linux.
Please note that not all software may be available until you have restarted the machine.
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Multi-Functional Devices (MFD) allow you to:
Guidance on how to use MDFs:
How to print using the university printers from a university-owned device
How to print using the university printers from your own device
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eduroam is the University's free Wi-Fi service. All students can connect to eduroam and if you are on the go across campus, your Wi-Fi connection will move with you. If you lose the connection between sites, you will automatically be reconnected as soon as you get back in range.
eduroam is available across all of our campuses and in the Halls of Residence.
Find more information about eduroam
Connecting your laptop to eduroam from Windows or macOS
How to connect your mobile device to eduroam
SOTON-IoT is an alternative network for staff and students, intended for devices that are not compatible with eduroam. This service provides limited access to University resources and the Internet.
Connecting your devices to the internet network in the Halls of Residence
Halls Wi-Fi connection problems
When working or studying remotely you will be able to access the same systems, services and files as if you were working in a university location.
For some services you will need to connect to the university’s secure network either via:
Find more information about connecting to the network remotely
How to set up the Virtual Private Network (VPN) via GlobalProtect
Services that require a VPN connection
Services that do not require a Virtual Private Network (VPN)
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All request forms: browse forms for services and items you need
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Regulations and policies: find more information about the use of devices and services provided by iSolutions.
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You will need to have a University IT account and be enrolled before you can get your student ID card.
Apply for your student ID card
For any queries about your student ID card, please get in touch with The Student Hub.
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The Student Administration System (Banner) is the student record system for the University of Southampton.
Guide to Applicant and Student Systems and Processes
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Blackboard is a web-based service where you may find materials for your course, as well as interactive features such as online tests and discussion boards.
Student and Academic Administration: read more about the Student and Academic Administration (SAA) and how they support the student lifecycle.
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PGR Manager: PGR Manager is a browser-based software which tracks a postgraduate research student’s progress
Postgraduate Research Handbook
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You can find all your key dates and events in our app, MySouthampton:
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University of Southampton Student’s Union (SUSU)
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Jisc Discovery Tool : Help guide for Students
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iSolutions is ready to help you if you need IT support. You can both:
Find all information on the web page “Getting help | iSolutions | University of Southampton”.
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If you are using a mobile phone you can press the buttons below to automatically call the numbers.
If you call the emergency services from a University campus, please also call the 24 hour university security number below. They will then help direct the emergency services to the correct location.
Dial 101
Dial 111
Attached files:
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