This article is for students and contains a repository of useful links to resolve common issues and frequently asked questions (FAQs) about:

• Blackboard Original
• Blackboard Ultra
• Panopto
• Assessment
• Box of Broadcasts (BoB)
• MySouthampton app

Blackboard, Panopto and Assessment

Overview

This article provides answers for students for the most frequently asked questions on:

• Blackboard Original
• Blackboard Ultra
• Panopto
• Online assessments

The article links to our eLearn guides explaining how to start on Blackboard, view recorded sessions, and prepare for online assessment. You will also find guides to help you find your marks and submit different assignments.

Blackboard Ultra

• Getting started: What is Blackboard – the Virtual Learning Environment?
• Blackboard – Profile and Notification Settings
• Preparing for Online assessment on Blackboard Ultra

Blackboard Original

• Panopto: How do I view Recorded Sessions?
• What is Blackboard – the Virtual Learning Environment?

Panopto

• How do I view Recorded Sessions?
• How do I watch a video when it says I have no rights?
• I’m told to click to sign in.

Assessment

• How do I find my marks?
• What is eAssignment?
• eAssignment: How do I submit and view my assignments?
• Turnitin: How do I view my submission status and feedback.
• Turnitin: How do I submit my assignments via Blackboard?
• Student questions about assignments.
• eAssignments: How do I add a video to my Word document submission?

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Other Education Applications

Overview

This article provides answers for students for the most frequently asked questions on other Education Applications (not Blackboard, Panopto, or Assessment). The article links to our eLearn guides such as how to get started on MySouthampton and how to access videos on Box of Broadcasts.

My Southampton

• I can’t see my timetables in the MySouthampton App?
• How do I get the MySouthampton App?
• I need help with MySouthampton
• How do I set up my email in MySouthampton?

Box of Broadcasts (BoB)

• How do I find out about BoB National, the TV Service?
• How do I log into and use BoB National, the TV service?

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Getting IT help

If you need help, please contact ServiceLine or visit one of our Tech Hubs.

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Related content

eLearning Support and Resources - Student guides

Box of Broadcasts - BoB (external source)