This article is for students and contains a repository of useful links to resolve common issues and frequent asked questions (FAQs) about:

• Blackboard Original
• Blackboard Ultra
• Panopto
• Assessment
• Box of Broadcasts (BoB)
• MySouthampton app

Blackboard, Panopto and Assessment

Overview

This article provides answers for students for the most frequently asked questions on:

• Blackboard Original
• Blackboard Ultra
• Panopto
• Online assessments.

The article links to our eLearn guides explaining how to get started on Blackboard, view recorded sessions and prepare for online assessment. You will also find guides to help you find your marks and submit different types of assignments.

If your question is not shown here, please raise a Serviceline ticket - we will be happy to help.

Blackboard Ultra

• Getting started: What is Blackboard – the Virtual Learning Environment?
• Preparing for Online assessment on Blackboard Ultra

Blackboard Original

• Panopto: How do I view Recorded Sessions?
• What is Blackboard – the Virtual Learning Environment?

Panopto

• How do I view Recorded Sessions?
• How do I watch a video when it says I have no rights?
• I’m told to click to sign in.

Assessment

• How do I find my marks?
• What is eAssignment?
• eAssignment: How do I submit and view my assignments?
• Turnitin: How do I view my submission status and feedback.
• Turnitin: How do I submit my assignments via Blackboard?
• Student questions about assignments.
• eAssignments: How do I add a video to my Word document submission?

---

Back to the top

Other Education Applications

Overview

This article provides answers for students for the most frequently asked questions on other Education Applications (not Blackboard, Panopto or Assessment). The article links to our eLearn guides such as how to get started on MySouthampton and how to access videos on Box of Broadcasts.

If your question is not shown here, please raise a Serviceline ticket - we will be happy to help.

My Southampton

• I can’t see my timetables in the MySouthampton App?
• How do I get the MySouthampton App?
• I need help with MySouthampton
• How do I set up my email in MySouthampton?

Box of Broadcasts (BoB)

• How do I find out about BoB National, the TV Service?
• How do I log into and use BoB National, the TV service?

---

Back to the top

Related content

eLearning Support and Resources - Student guides

Box of Broadcasts - BoB (external source)