You can print your documents from a University of Southampton (UoS) issued computer to the university print service. We offer two types of printers:

• Multi-Functional Devices (MFD). Using a Multi-Functional Devices (MFD) you can print, copy and scan.
• Smaller “desktop” models. Desktop printers allows you only to print documents.

You can print using Windows, macOS, or Linux computer.

 

This article is for staff and students using laptops and desktops managed by iSolutions.

You do not need to follow this article if you are using: 

• A "public work station" (computers in a teaching space)
• A University managed computer with a name like UOS-number (for example: UOS-1234567)

These computers have the printer queues automatically configured. Printers are called BlackWhite and Colour on staff.myprint.soton.ac.uk or student.myprint.soton.ac.uk

Staff and students can print using their own devices following the Knowledge Base article How to print using the university printers from your own device (BYOD - bring your own device). 

If you need to print Braille documents, please contact ServiceLine. Our technicians will help you setting up your computer to use the University's Braille printer.

 

If you have any problem installing a printer, please contact ServiceLine. When you contract ServiceLine, please provide the following information:

• The UoS number of the device
• The PR-ID number of the printer 
  
• The operating system you are using (Windows, macOS, Linux)

 

 

Installing the printer

Windows users

Installing the Multi-Functional Devices (MFD) printer

University managed computer with a name like UOS-alphanumeric (for example: UOS-A1B2345)

You will need to add the printers from Additional Software on the desktop by installing "Add University Printers". You can do it while on site or connected to VPN.

You can install University printers to your computer clicking on:

• The "Additional Software" icon, on your desktop
• The "Software Center" icon, in the Programs Menu

Instructions:

1. Click on one of the two options, it will appear a new window

2. Type “printer’ into the search filed

3. Double click on the “Add University Printers” icon. You can select both BlackWhite and Colour printers

 

Staff not using a University managed computer (for example bespoke machines)

1. Type \\staff.myprint.soton.ac.uk into the Windows search field

2. Click on the “Open” link or on the computer icon. It will appear a new window

3. Double-click on the “BlackWhite” icon and / or the “Colour” icon

 

Installing a desktop printer

1. Type \\staff.myprint.soton.ac.uk into the Windows search field

2. Click on the “Open” link or on the computer icon. It will appear a new window

3. Double-click on the ID number of the printer you want to install

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macOS users

1. Connect to the university network via cable, Eduroam or VPN

2. In a web browser go to the site https://uniprint.soton.ac.uk/

3. Select Download

4. Double-click on the .dmg file downloaded

 

5. Double-click on the .pkg file

6. Agree to the terms of the software license agreement

7. Select Install

8. If requested, please allow Installer to administer your computer

9. Close the window at the end of the process

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Linux Red Hat users

Computers using Linux have the printer queues automatically configured. Printers are called BlackWhite and Colour on staff.myprint.soton.ac.uk

If you are using Ubuntu, download the following instructions.

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Printing your documents

Windows users

There are 2 ways to print documents:

• You can print them using the Print function within the application you are using from the File Menu
• Printing your documents using the web portal myprint.soton.ac.uk

 

Print directly from your file using the Print function

1. Connect to be the university network via cable, Eduroam or VPN

2. Open your document

3. Click on File and the Print

4. Chose the printer ("BlackWhite" or "Colour" or the "PR-ID12345) and the setting you want, then click on the Print icon

 

macOS users

There are 2 ways to print documents using macOS:

• You can print them using the Print function into the File Menu
• Printing your documents using the web portal myprint.soton.ac.uk

 

Print directly from your file using the Print function

1. Open your document

2. Click on File and the Print

3. Select the printer you want to use

4. During your first print you will have to insert your username (for example: abc12de22) and password. You can chose to remember them so you don’t have to insert them again in the future

5. Click OK to print

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Linux Red Hat users

There are 2 ways to print documents:

• You can print them using the Print function into the File Menu
• Printing your documents using the web portal myprint.soton.ac.uk

 

Print directly from your file using the Print function

1. Connect to be the university network via cable, Eduroam or VPN

2. Open your document

3. Click on File and the Print

4. Chose the printer and the setting you want, then click on the Print icon

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Print your documents using your web browser through the web portal myprint.soton.ac.uk (on any device or operating system)

1.Go to myprint.soton.ac.uk using a web browser (for example: Edge, Chrome, Firefox, Safari)

2. Insert your username (for example: abc12de22, not abc12de22@soton.ac.uk) and password, then click Log in

3. Click on Web Print

4. Click on Submit a Job

5. Select a printer and then click on Print options and Account Section

6. Click on Upload Documents

7. Upload or drag and drop your file, then click on Upload and Complete

8. You will see your printing queues as follow:

9. If you change your mind, you can stop the printing in queue. To do that:

• Click on “Held in a queue”
• Click on [cancel]

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How to print to A3 papers

There are many ways to print A3 papers. You can do it using:

• Microsoft Word or PowerPoint (for .docx or .pptx files)
• Adobe Acrobat DC
• A web browser like Chrome, Edge, Firefox, or Safari

Please note that you cannot print A3 papers from the portal Myprint.

How to print using Microsoft Word

1. Open your document

2. Click on ‘File’ or ctrl+P

3. Scroll down the menu on your left and select the right settings for:

1. The orientation of the document (portrait or document)

2. The format (A4, A3, …)

4. Click on the ‘Print’ button on the top

How to print using Microsoft PowerPoint

1. Open your document

2. Click on 'File'

3. Scroll down the menu on your left and click on 'Printer properties'

4. Click on the 'Paper' label

5. Go to the ‘Paper options’ section and select the right settings for:

1. The original size
2. The output size

6. Click 'OK'

7. Control the remaining settings under the 'Settings section'

8. Click on the 'Print' button on the top

How to print using Adobe Acrobat DC

1. Open your file using Adobe Acrobat DC. You can find guidance on downloading and installing the software in the article “How to download and install Adobe Acrobat DC” 

2. Click on the Print icon or go to 'File' > 'Print'

3. Click on 'Page setup' on the bottom left of the window

4. Select "A3" and confirm by clicking on ‘OK’

5. Check the other settings (Pages to print, …) and click on 'Print' once you are ready

How to print using Chrome, Edge, or Firefox

1. Open your document selecting the browser

2. Click on the Print icon you will find on the top of the page

(Chrome: , Edge: , Firefox: )

3. Click on 'More settings'

4. Go to 'Paper size' and select A3

5. Check the other settings (for example, "Scale %")

6. Click on 'Print'

How to print using Safari

1. Open your document selecting the browser

2. Go to 'File' and select 'Print'

3. Click on 'Show details'

4. Go to 'Paper seize' and select A3

5. Check the other settings (for example, "Scale %")

6. Click on 'Print' on the bottom right

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Large format (A1 and A2) printing

There are 3 HP DesignJet Z6 printers available on campus which print up to A1 on paper.

You can find them at:

• Boldrewood, Building 176L room 1101 (School of Engineering, Design & Computing Studio)
• Highfield, Building 25 room 1015 (open access CLS Computer Room)
• NOC, room 23415

How to prepare an A1 and A2 for printing

MS PowerPoint is used for the majority of A1 poster creation. If you have not already been provided with an A1 portrait template to use in PowerPoint, follow the steps below to set up a new A1 document in PowerPoint:

1. Create a new presentation by selecting:

1. File
2. New
3. Blank Presentation

2.  Select the 'Design' tab

3. Go to the button 'Slide size' and select the 'Custom Slide Size'

4. Enter the paper dimensions, then select 'OK':

• A1 papers: width of 59.4 cm and height of 84.1 cm. The slide orientation should be 'Portrait'.
  
  
  
• A2 papers: width of 42 cm and height of 59.4 cm. The slide orientation should be 'Portrait'.
  

We suggest you treat 12 mm from the edge of the sheet as a “safety margins”. We suggest this because:

• Everything present in this space could not be printed
• Any borders you add around the edge of the A1 area may not print. A white margins all around the sheet up to 12 mm wide could appear.

By adding the safety margins, you prevent texts and/or graphic elements from being cut off, or from being too close to the edge, which does not look nice.

How to print your file

1. Once your document is ready to print, you must go to one of the printing rooms and choose the correct printer from the 'Printer' list in PowerPoint or Adobe Acrobat.

Select the printer from the drop-down menu according to the room you are in:

• PL-175-LVL01-D01, if you are in Boldrewood. If you find a printer called NPI47D222, please use this one instead of the PL-175-LVL01-D01.
• PL-B25-R1015-D01, if you are in Highfield
• PL-B68-23415-D01, if you are in NOC

2. Switch the printer on (if it is not already switched on) so the main screen display is visible. This screen will show the status of the print being received by the printer, when it is sent. 

3. Choose Print in PowerPoint or Adobe Acrobat to send the print.

Please be aware that your work will release immediately to the local large format printer. Students will be charged for prints which are processed by the printer.

Please note that printing A1 or A2 papers will cost £5 both for staff and students.

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Collecting your documents

1. To log in: place your University ID card on the blue sticker you can see on the front of the printer or sign in with your username (for example abc1de22, not abc1de22@soton.ac.uk) and password

2. Select the document you want to print and press 'Print'

3. You can print all your documents pressing 'Print All'

If you need to delete any of your documents, select the file(s) to delete and press the red X

If you need to copy and scan documents, press 'Use Copier Functions'

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Costs of printing

More information about the cost for printing can be found in the article "Printing for students" (section "What are the costs for printing?").

Please note: the cost of printing does not apply to staff.

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MDF printer locations

Find your closest Multi-Function Devices printer

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Register your card if the printing is not working

1. Enter your username (for example abc1de22, not abc1de22@soton.ac.uk) and password

2. Place your university card near the printer reader

 

Your card is now linked to your profile. You can use it for printing without logging again.

If you have any problems registering your card with the printer, please contact ServiceLine.

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Error messages

When using any of the printers on campus it is important to view any notices or error messages which may need your action.

Notices or error messages will be highlighted with either a yellow or red icon on the top left of the screen.

 

To view the required action you will need to:

1. Log into the device using your ID card, or by entering your username and password

2. Press the 'User Copier Functions' button and then 'OK'

3. Press the 'Job Status' icon

4. The action(s) required will be displayed (e.g. Paper is low)

5. Action the request and you will release your prompt work.

 

If you have any problem using a printer, please contact ServiceLine. When you contract ServiceLine, please provide the following information:

• The UoS number of the device
• The PR-ID number of the printer 
  
• The operating system you are using (Windows, macOS, Linux)
• Any error message displayed

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Common issues

How to uninstall your old printers on macOS

Monterey users

To uninstall your printers on macOS, please:

1. Open your System Preferences

2. Select Printers and Scanners

 

3. Select the printer you want to delete and then select the minus (-) button 

4. Confirm your choice by selecting the button Delete Printer

 

Ventura users

To uninstall your printers on macOS, please:

1. Open your System Preferences

2. Select Printers and Scanners

 

3. Select the printer you want to delete

4. Select the button Remove printers 

5. Confirm your choice by selecting the button Remove printer

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Related content

• Multi-Function Device locations
• Saving and printing (Staff)
• How to connect your device to eduroam
• If you are a student or you are using your own device, please read the Knowledge Base article How to print using the university printers from your own device (BYOD - bring your own device)