This article explains how to print your documents from a university-owned computer.
This article is for staff and students using computers managed by iSolutions. Staff and students can print using their own devices following the article "How to print using the university printers from your own device (BYOD - bring your own device)".You do not need to follow this article if you are using:
These computers have the printer queues automatically configured. Printers are called BlackWhite and Colour on staff.myprint.soton.ac.uk or student.myprint.soton.ac.uk
If you need to print Braille documents, contact ServiceLine. Our technicians will help you setting up your computer to use the University's Braille printer.
We offer two types of printers:
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University managed computer with a name like UOS-alphanumeric (for example: UOS-A1B2345)
You will need to add the printers from the Software Center by installing "Add University Printers". You can do it while on site or connected to VPN.
You can install University printers to your computer by selecting the Software Center icon from:
Instructions:
1. Open the Software Center
2. Type "printer" into the search filed
3. Double click on the Add University Printers icon. You can select both BlackWhite and Colour printers
1. Type \\staff.myprint.soton.ac.uk into the Windows search field
2. Select the Open link or on the computer icon. A new window will appear
3. Double-click on the "BlackWhite" icon and / or the "Colour" icon
1. Type \\staff.myprint.soton.ac.uk into the Windows search field
2. Select the Open link or the computer icon. A new window will appear:
3. Double-click on the ID number of the printer you want to install
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1. Connect to the university network via cable, Eduroam or VPN
2. In a web browser go to the site https://uniprint.soton.ac.uk/
3. Select Download
4. Double-click on the .dmg file downloaded
5. Double-click on the .pkg file
6. Agree to the terms of the software license agreement
7. Select Install
8. If requested, please allow Installer to administer your computer
9. Close the window at the end of the process
1. Open System Settings (called "System settings" on Apple macOS Monterey or older versions)
2. Scroll down to Printers & Scanners
3. Select Add Printer, Scanner or Fax…
4. Once opened, right-click on the tool bar on top and select Customise Toolbar
5. Drag the Advanced icon to the top of the toolbar and select the Done button
6. Select the Advanced option and input the following options from the drop-down menus:
7. For the “URL” address please use smb://staff.myprint.soton.ac.uk/PR-ID###### (For name you can use the PR-ID number and location).
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Computers using Linux have the printer queues automatically configured. Printers are called BlackWhite and Colour on staff.myprint.soton.ac.uk
If you are using Ubuntu, download the guide Setting-up-University-Printing-on-Linux-Ubuntu (PDF).
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There are 2 ways to print documents:
Print directly from your file using the Print function
1. Connect to be the university network via cable, Eduroam or VPN
2. Open your document
3. Select File and then Print
4. Chose the printer ("BlackWhite" or "Colour" or the "PR-ID12345) and the setting you want
5. Select the Print button
There are 2 ways to print documents using macOS:
Print directly from your file using the Print function
1. Open your document
2. Select File and then Print
3. Select the printer you want to use
4. During your first print you will have to insert your username (for example: abc12de22) and password. You can chose to remember them so you do not have to insert them again in the future
5. Select OK to print
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There are 2 ways to print documents:
Print directly from your file using the Print function
1. Connect to be the university network via cable, Eduroam or VPN
2. Open your document
3. Select File and then Print
4. Chose the printer and the setting you want
5. Select Print
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Follow these instructions to print a document through the web portal myprint.soton.ac.uk (on any device or operating system) using a web browser:
1.Go to myprint.soton.ac.uk using a web browser (for example: Edge, Chrome, Firefox, Safari)
2. Insert your username (for example: abc12de22, not abc12de22@soton.ac.uk) and password, then select Log in
3. Select Web Print
4. Select Submit a Job
5. Select a printer and then select Print options and Account Section
6. Select Upload Documents
7. Upload or drag and drop your file, then select Upload and Complete
8. You will see your printing queues as follow:
9. If you change your mind, you can stop the printing in queue. To do that:
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1. Go to the top-right corner of the browser and select one of the following icons:
2. Select Print
3. Select More settings
4. Go to Paper size and select A4 or A3 Paper size drop-down menu
5. Check the other settings (for example, the printer or the layout)
6. Select the Print button
1. Select File from the menu bar
2. Select Print
3. Select Show details
4. Go to Paper seize and select A4 or A3
5. Check the other settings (for example, the printer or the layout)
6. Select the Print button
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There are many ways to print A4 and A3 papers. You can do it using:
Please note that you cannot print A3 papers from the portal Myprint.
1. Open your document
2. Select File or ctrl+P
3. Scroll down the menu on your left and select the right settings for:
The format (A4, A3, …)
4. Select the Print button on the top
1. Open your document
2. Select File
3. Scroll down the menu on your left and click on Printer properties
4. Select the Paper label
5. Go to the Paper options section and select the right settings for:
6. Select OK
7. Control the remaining settings under the Settings section
8. Select the Print button on the top
1. Open your file using Adobe Acrobat Pro. You can find guidance on downloading and installing the software in the article "How to download and install Adobe Acrobat Pro"
2. Select the Print icon or go to File > Print
3. Select the Page setup button on the bottom-left corner of the window
4. Select the size (A4 or A3) and confirm by selecting OK
5. Check the other settings (Pages to print, …) and select Print once you are ready
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There are 3 HP DesignJet Z6 printers available on campus which print up to A1 on paper.
You can find them at:
MS PowerPoint is used for the majority of A1 poster creation. If you have not already been provided with an A1 portrait template to use in PowerPoint, follow the steps below to set up a new A1 document in PowerPoint:
1. Create a new presentation by selecting:
2. Select the Design tab
3. Go to the button 'Slide size' and select Custom Slide Size
4. Enter the paper dimensions, then select OK:
We suggest you treat 12 mm from the edge of the sheet as a "safety margins". We suggest this because:
By adding the safety margins, you prevent texts and/or graphic elements from being cut off, or from being too close to the edge, which does not look nice.
1. Once your document is ready to print, you must go to one of the printing rooms and choose the correct printer from the 'Printer' list in PowerPoint or Adobe Acrobat.
Select the printer from the drop-down menu according to the room you are in:
2. Switch the printer on (if it is not already switched on) so the main screen display is visible. This screen will show the status of the print being received by the printer, when it is sent.
3. Choose Print in PowerPoint or Adobe Acrobat to send the print.
Please be aware that your work will release immediately to the local large format printer. Students will be charged for prints which are processed by the printer.
Please note that printing A1 or A2 papers will cost £5 both for staff and students.
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1. To log in: place your University ID card on the blue sticker you can see on the front of the printer or sign in with your username (for example abc1de22, not abc1de22@soton.ac.uk) and password
2. Select the document you want to print and press Print
3. You can print all your documents pressing Print All
If you need to delete any of your documents, select the file(s) to delete and press the red X
If you need to copy and scan documents, press Use Copier Functions.
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More information about the cost for printing can be found in the article "Printing for students" (section "What are the costs for printing?").
Please note: the cost of printing does not apply to staff.
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Find more information in the knowledge base article "How to request toners, consumables, and paper for university-managed printers".
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Find your closest Multi-Function Devices printer
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1. Enter your university username (for example abc1de22, not abc1de22@soton.ac.uk) and password
2. Place your university card near the printer reader
Your card is now linked to your profile. You can use it for printing without logging again.
If you have any problems registering your card with the printer, please contact ServiceLine.
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You can find the PR-ID number of every MFD printer on a sticker attached close to the control panel.
Every sticker shows:
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When using any of the printers on campus it is important to view any notices or error messages which may need your action.
Notices or error messages will be highlighted with either a yellow or red icon on the top left of the screen.
To view the required action you will need to:
1. Log into the device using your ID card, or by entering your username and password
2. Press the User Copier Functions button and then OK
3. Press the Job Status icon
4. The action(s) required will be displayed (for example: Paper is low)
5. Action the request and you will release your prompt work.
If you need help with a printer, contact ServiceLine and provide the information lister under the section "How to get help from ServiceLine".
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To uninstall your printers:
1. Open System Settings (called System Preferences on Monterey and Ventura) from:
2. Select Printers & Scanners
3. Select the printer you want to delete
4. Select the button Remove Printer (if you are using Monterey or Ventura, select the minus (-) button)
5. Confirm your choice by selecting the button Remove Printer
If you see an error message oy you face issues to install a printer, contact ServiceLine.
When you contract ServiceLine, please provide the following information:
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How to get IT help from iSolutions
Multi-Function Device locations
How to connect your device to eduroam
How to request toners, consumables, and paper for university-managed printers
If you are a student or you are using your own device, please read the Knowledge Base article How to print using the university printers from your own device
Attached files:
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