Common issues with PGR Manager are:
You can log in to your account going to https://pgrmanager.soton.ac.uk/do/southampton-login/login from any device. You do not need to be connected to the VPN to access PGR Manager: you can access from any device, at any time on any browser.
Suggestions for external supervisors or examiners, new students, and people using more than one university account
The most common scenarios are:
What to do if you cannot log in
If you still cannot log in, contact your faculty graduate school office:
If the name of your supervisory team is not correct, please ask your supervisor to amend it in PGR Manager.
They can do this following the instruction published into the article Confirming/ updating the supervisory team in PGR Manager - guidance for supervisors.
You do not need to contact your Faculty Graduate School office.
Names are picked up from Banner and imported into PGR Manager. If you have more than one first name, PGR Manager will currently only pick up the first of these names.
At present, there is no current functionality for you to select a preferred name.
If you notice that any dates are incorrect, contact your Faculty Graduate School Office and ask them to correct these. Their contact details are:
You cannot amend dates yourself.
Important: do not submit a progression review under the incorrect progression review. Adding incorrect information can make the issue harder to solve. There are different assessors for each review which are part of an automated workflow behind the scenes.
Your workflow can be “on hold” for two reasons:
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