University of Southampton

iSolutions

How to access Jira, Trello, or Confluence

This article explains how to log into Jira, Trello, Confluence or other Atlassian products using your university account.

You can log in to:

  • Jira, a software for issue and project tracking
  • Trello, a project management tool
  • Confluence, a team platform for documentation and project collaboration.

Please note: before using (unsupported) 3rd party services for university purposes, please read our Cyber Security Guidance.

How to register for an account on Trello, Jira, or Confluence

To register for an account for the first time, please:

1. Open Atlassian's website

2. Select the button "Sign in"

""

3. Select the option "Create an account"

""

4. Enter your university email address based on your mailname (for example: A.Surname@soton.ac.uk)

5. Select the button "Sign up"

6. You will receive an email from Atlassian asking to verify your email

Example of a verification email sent by Atlassian

7. Select the button "Verify your email"

8. If not already logged in, you will be prompted to sign into your University account. Your registration will be completed and you will be logged into Atlassian.

Atlassian's homepage

---

Back to the top

 

How to log into Atlassian

If you are already registered with Atlassian using a University email address, please:

1. Open Atlassian's website

2. Select the button "Sign in"

""
 
3. Enter your university email address based on your mailname (for example: A.Surname@soton.ac.uk)

""

4. Select the button "Continue"

5. You will sign in using your University login instead of providing your Atlassian password. Select the button "Log in"

Login fields

---

Back to the top

 

Changing your password

You can change your password by:

1. Selecting your profile icon / initials

""

2. Select "Account settings"

3. Select the tab "Security" from the toolbar

4. Entering your current password and the new one

5. Select the button "Save changes"

---

Back to the top

 

What happens if I leave the University?

If you leave or graduate from the University, you will lose access to your Atlassian account and any related projects.

If you need to retain access, you will need to:

  1. Create another Atlassian account with a personal email address,
    and
  2. Transfer any project ownership.

---

Back to the top

Related content

Microsoft 365 Support Centre

Microsoft Office Help & Training

LinkedIn Learning

Was this article helpful?

If you have any further comments, please put them below.

Please note that feedback is anonymous - if you require a reply or assistance, please raise a ticket via ServiceLine.


Thank you for your feedback, it is much appreciated.

Back to List

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×