University of Southampton

iSolutions

How to access Jira, Trello, or Confluence

This article explains how to log into Jira, Trello, Confluence or other Atlassian products using your university account.

You can log in to:

  • Jira, a software for issue and project tracking
  • Trello, a project management tool
  • Confluence, a team platform for documentation and project collaboration.

Please note: before using (unsupported) 3rd party services for university purposes, please read our Cyber Security Guidance.

How to register for an account on Trello, Jira, or Confluence

To register for an account for the first time, please:

1. Open Atlassian's website

2. Select the button "Sign in"

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3. Select the option "Create an account"

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4. Enter your university email address based on your mailname (for example: A.Surname@soton.ac.uk)

5. Select the button "Sign up"

6. You will receive an email from Atlassian asking to verify your email

Example of a verification email sent by Atlassian

7. Select the button "Verify your email"

8. If not already logged in, you will be prompted to sign into your University account. Your registration will be completed and you will be logged into Atlassian.

Atlassian's homepage

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How to log into Atlassian

If you are already registered with Atlassian using a University email address, please:

1. Open Atlassian's website

2. Select the button "Sign in"

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3. Enter your university email address based on your mailname (for example: A.Surname@soton.ac.uk)

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4. Select the button "Continue"

5. You will sign in using your University login instead of providing your Atlassian password. Select the button "Log in"

Login fields

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Changing your password

You can change your password by:

1. Selecting your profile icon / initials

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2. Select "Account settings"

3. Select the tab "Security" from the toolbar

4. Entering your current password and the new one

5. Select the button "Save changes"

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What happens if I leave the University?

If you leave or graduate from the University, you will lose access to your Atlassian account and any related projects.

If you need to retain access, you will need to:

  1. Create another Atlassian account with a personal email address,
    and
  2. Transfer any project ownership.

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