This article guides you accessing your alumni email account.

Changes to the alumni email service

Due to data management and cyber security reasons, alumni will no longer have access to any university email address (for example, username@soton.ac.uk or username@southamptonalumni.ac.uk) starting from 01/10/2025.

Alumni will no longer be able to:

• Send email from your alumni email address
• Receive and read emails sent to your old student email address. These emails will not be redirected to your alumni email address.

Please note:

• From 01/10/2025, alumni email accounts will be closed. If you want to keep your data, you will need to move them by 30/09/2025
• You will be unable to recover any email from your account after this date
• If you have previously used your alumni email address to sign up to any service, license, or social media, we recommend changing that address to another one

This project may be subject to changes as further details emerge. This note will be updated to reflect any such changes as soon as they are known.

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Managing and using your alumni account

Alumni account creation

Your alumni email account is created after your qualification – this happens approximately 120 days after the student office mark you as qualified. Your new alumni email address will follow the form username@southamptonalumni.ac.uk.

Your alumni account is for email and calendar only. Your alumni account will replace your old student account and you will not be able to access emails via SUSSED.

All your old emails, contacts, sent items and calendar will automatically be migrated to your new alumni account. Your username (in the form username@soton.ac.uk) and password will be the same as it always has been.

You will also lose your access to any services linked to your student account, like the following ones:

• OneDrive and any Office 365 services
• SUSSED
• The University Virtual Private Network (VPN)
• eduroam

Username and password

Your alumni username will be the one you had as a student in the form username@soton.ac.uk (for example: ab1c22@soton.ac.uk).

Your password will be the most recent one you used for your student email account.

How to access your email account

1. Go to www.outlook.com/southamptonalumni.ac.uk
2. Enter your student username in the form username@soton.ac.uk
3. Enter your password. Your password will be the most recent one you used for your student email account.

You may be asked to approve Window’s Multifactor Authentication.

Sending and receiving emails from your alumni account

You will still be able to receive and read emails sent on your old student email address. These emails will be redirected to your alumni email address.

The emails sent from your alumni account will be sent from your alumni email address (username@southamptonalumni.ac.uk).

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Getting IT help

If you need further help, you can: 

• Contact ServiceLine to receive support through phone call or chat
• Raise a ticket to iSolutions
• Receive in-person support at our Tech Hubs

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Related content

Requesting an extension to a computing account

Benefits and offers for alumni