This article explains how ArcGIS Pro users can log in to and log out from their ArcGIS Online accounts.

These instructions are for ArcGIS Pro and ArcGIS Online only. 

Please note that from August 2024:

• iSolutions will not be able to obtain licenses for ArcGIS Desktop
• ArcGIS Desktop will be removed from any Common Learning Space (CLS) computer and from the Southampton Virtual Environment (SVE)

Overview

ESRI has discontinued the use of a concurrent licenses for their software. From now on users will need to use their ArcGIS Online account to obtain a license.

You can log in 2 different ways:

• Using the university Federated ID for ArGIS Online. You will be asked log in with out university account and to confirm your identity through Microsoft Multi-Factor Authentication (MFA) 
• Using an existing ArcGIS Online Account

Access rights

All ArcGIS Online / Pro accounts will be created with the ability to create and publish documents to fellow University members as "Internal publishing only".

Raise a ticket with ServiceLine if you need to require:

• Elevated access
• The ability to publish externally
• The creation of any new ArcGIS Online groups or any update.

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How to log in to ArcGIS Online

1. Go to the Universities ArcGIS Online Portal
   
   The login portal is the same as used for ArcGIS Pro.
2. Please follow either:
   • The section "Using your Federated ID to login", to log in with your university account
   • The section "Using your existing ArcGIS Online Account" to log in with an existing (non-university) account.

How to log in to ArcGIS Pro

Upgrading ArcGIS to the latest version

If you have ArcGIS pro installed on a staff desktop, it can be updated in one of two ways to switch over to Named User Licensing:

1. Update to ArcGIS Pro 3.3 from:

• The Software Center, if you are using a university-owned computer
  or
• The University of Southampton Software Download Service, if you are using your own computer

This version of ArcGIS (ArcGIS Pro 3.3) has been configured with Named User Licensing.

This will remove any previous installed versions of ArcGIS Pro.

2. Run the ArcGIS Pro Change to Named User License app in Software Centre. This will reconfigure your install of ArcGIS Pro to use Named User Licensing - this means that you will log in by using your university username (for example: ab1c24).

This will not remove or update the software in any way.

Please note:

• From 01/08/2024 an update will be sent to staff desktops where ArcGIS Pro is installed. This will reconfigure the software to use Named User Licensing, and will not remove or update the software in any way. 
• The first time you log in to ArcGIS Pro or ArcGIS Online, an account will be automatically created for them. You will not need to do anything else tor request an account to use the software.

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Using your Federated ID to login

If you do not already have a login to ArcGIS Online, iSolutions will have granted you access through a Federated ID. A federated ID is an account able to grant access to multiple applications, as it happens with your university IT account.

Characteristics of Federated IDs: 
•    Federated IDs have already been registered
•    The Federated ID is linked to your university account
•    You can use it to authenticate to university applications and licences

Step-by-step instructions

1. To use this, at the login prompt select the University of Southampton blue button

2. You will be prompted for a username

Enter the short format for your University username, followed by @soton.ac.uk (for example: abc123@soton.ac.uk)

3. Select the Next button 

4. Enter your university password when prompted

Tick the Sign in automatically button if you want to turn on this option.

5. Select the Sign in button

6. If you do not want to be prompted again on the machine you are using, check the "Don't show this again" box on the stay Signed In Dialogue box. This setting only be remembered on Staff Desktops.

For Common Learning Space (CLS) machines this setting will get wiped since the local profiles are removed when you log out of the machine.

Select Yes  to go ahead with the process.

7. ArcGIS Pro will now start.

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Using your existing ArcGIS Online Account

1. At the login screen, select the ArcGIS Login drop-down menu.

2. You will be presented with a Username and Password box

3. Enter your username and password, then select the Sign in button

ArcGIS Pro will then start.

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Use of ArcGIS Pro Off-line licenses

iSolutions do not generally recommend the use of offline licenses for ArcGIS Pro.

If you are in a location with internet access, it is recommended that you login to ArcGIS Pro to license it.

 If you decide to take a license off-line, there are several issues you must be aware of:

• When you take a license off-line, this will be the only place that the software can be run.
• With ArcGIS Named User Licensing, you can run the software simultaneously on 3 machines. Taking a license off-line will limit you to that single machine. You will not be able to run the software on any CLS machines, Azure Virtual Desktop, or another desktop/laptop till you return the license.
• The license can then only then be returned on that machine. iSolutions does not have the ability to return a license remotely. The ability to return the license will be lost if the machine is:
  • lost
  • stolen
  • needs to be rebuilt.
    A support call is needed to Esri to clear this and can take up to 48 hours.

If you plan to use ArcGIS Pro Off-campus on a field build laptop, please contact Serviceline. Our technicians can create a special ArcGIS account for you.

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How to log out from ArcGIS Pro

In the top-right corner of the Welcome Screen you will see an option to sign out of ArcGIS Pro: select Sign out.

You will be logged out and ArcGIS Pro will be closed within 60 seconds.

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