How do I use a Common Learning Space?
How to book a Common Learning Space (CLS) room
We visit these areas on a daily basis to ensure that, as far as possible, they are in good working order.
However, should you find a problem with the equipment, we provide an emergency service if you are involved with teaching or presenting in a Common Learning Space.
Within each room, there is a contact number provided for you - we will be with you within 15 minutes of answering your call.
If your enquiry is not urgent, you can email the details to ServiceLine@soton.ac.uk.
If you need urgent support or are unable to access your IT account, please call ServiceLine. We have a team of experts to help resolve your issue as quickly as possible.
The phone lines are open 08:30 - 18:00, Monday - Friday when the University is open
If you are on Highfield Campus, pop into the Hartley Library and chat to one of our support experts. The helpdesk is in the main foyer on level 2.
It’s open Monday - Friday from 09:00 - 17:00 when the University is open.
You can also access in-person IT support in the Sir James Matthews Building. You can find the Tech Hub team inside the main entrance alongside the Student Hub.
Support is available from 8:00 am until the last lecture in the building has finished.
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