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How to set up and manage Microsoft Multi-Factor Authentication (MFA)
The University provides a Virtual Private Network (VPN) service for you to connect and login to the University network from off-campus locations or on-campus from personal laptops. If possible, set up the VPN on your computer while you are on campus.
Notes for staff and Postgraduate Research Students (PGRs):
Use this service when:
Instructions are below and you will need the following information:
To check that you have been successful in connecting to VPN, you can:
Another way to check your connection is through the web page Am I on VPN?.
Note that the VPN service is provided for use with University staff and student accounts, and it may not be used with generic accounts (that is, group, departmental or club accounts). Alumni will not be able to connect to VPN.
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The current version of GlobalProtect requires Windows 8.1 or later
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Please note: you may have to allow the GlobalProtect application to connect with the university system. In order to do this select the following:
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Global Protect is the VPN application that comes pre-installed on our Red Hat Enterprise Linux (RHEL) computers. It is also available from the University of Southampton Software Download Service Please note you will not be able to use Command Line Prompt due to Microsoft Multi-Factor Authentication (MFA).
The first time you connect to the VPN you will need to supply some details. Please follow the steps below:
1. Launch the application by selecting the Show Applications button on the top left of your taskbar:
2. The application GUI will appear on the top right of your screen.
In the text box:
3. In the next screen enter your university username (for example: ab1c24) and password:
The authentication process will begin:
You will be prompted to authenticate using Multi-Factor Authentication so be sure to have your phone to hand.
4. A new screen will open, this is for Multi Factor Authentication. Please enter your email address and your password and follow the MFA prompt:
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5. Once MFA has completed you will be connected to VPN.
Please note: sometimes the GlobalProtect application might ask you to go through the MFA process twice.
6. To check the connection you can select Show Applications - on the GlobalProtect app, this will pop up and show as connected
To disconnect from the VPN you need to:
1. Launch the application from the Show Applications" button on the top left of the task bar
2. Once the application launches, you can select Disconnect.
GlobalProtect 6.2 is compatible with most of the popular Linux distributions. If your distribution or version is not listed in the compatibility matrix, you might still be able to connect using the OpenConnect protocol.
OpenConnect and the necessary packages are already pre-installed on the University provided Red Hat Enterprise 9 build. It’s likely your distribution already has the necessary packages installed by default.
The install and configuration of Open Connect varies from distribution to distribution, below are the steps that allow you to set this up on a Debian / Ubuntu based system. Please note, you must have sudo access to install the packages:
1. Open a terminal and type "sudo apt install network-manager-openconnect-gnome"
2. Go to Settings, and select Network.
Close to VPN, select the "+" (plus) sign
3. Select the first option Multi-Protocol VPN Client (openconnect)
4. Please fill out the following fields with the information provided:
Select the Add button to go ahead.
5. Toggle the slider to initiate the VPN connection, on the new pop up box click Connect
6. Now please:
7. You will be prompted to use Multi-Factor Authentication (MFA). Once again, enter your credentials and follow the MFA prompts:
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8. Once MFA has completed you should be see the following message "Login Successful!":
To disconnect from the VPN simply toggle the slider:
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If a window appears stating that 'This XML file does not appear to have any style information associated with it', please:
Repeat this step one more time if the error message appears again.
You will now see you are connected within the app.
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How to set up and manage Microsoft Multi-Factor Authentication (MFA)
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