University of Southampton

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How do I set up VPN on my device?

The University provides a Virtual Private Network (VPN) service for you to connect and login to the University network from off-campus locations or on-campus from personal laptops. It is advised that if possible you set up VPN on you computer while you are on campus so help can more easily be provided if you have difficulties.

Why use this service?

  • You are working away from campus
  • You need to access University IT systems and services
  • If you would like access to Library resources such as databases and journals.
  • You need access to your University Personal filestore (My Documents) and shared filestores

Instructions are below and you will need the following information:

  • Address: globalprotect.soton.ac.uk (windows and mac) or globalprotect2.soton.ac.uk (mobile devices and linux)
  • Your University username
  • Your University password
To check that you have been successful in connecting to VPN, please go to our Am I on VPN? page,

Note that the VPN service is provided for use with University staff and student accounts, and it may not be used with generic accounts (that is, group, departmental or club accounts).

 

Windows

  1. Connect to https://globalprotect.soton.ac.uk and login using your University account.
  2. Select the "Download Windows 64 bit GlobalProtect agent"
  3. The installer will download. When complete, launch the installer and follow the wizard through the installation process.
  4. Once installed a globe shaped icon will appear in the Notification area.
  5. Click on the globe icon and enter the portal address 'globalprotect.soton.ac.uk'. Click ‘Connect’. Enter user credentials when prompted.
  6. You will now be connected to the University’s VPN service. To disconnect, press ‘Disconnect’. The GlobalProtect icon will always appear in the Notification area, regardless of the status of the connection.

 

Mac

  1. Login to https://globalprotect.soton.ac.uk using your University account.
  2. Select the appropriate version of the agent, relevant to your OS.
  3. The installer will download. When complete, launch the installer and follow the wizard through the installation process.
  4. Once installed a globe shaped icon will appear in the top menu bar.
  5. Click on the globe icon and enter the portal address 'globalprotect.soton.ac.uk'. Click ‘Connect’. Enter user credentials when prompted.
  6. You will now be connected to the University’s VPN service. To disconnect, press ‘Disconnect’. The GlobalProtect icon will always appear in the Notification area, regardless of the status of the connection.

Please Note:

You may have to allow the GlobalProtect application to connect with the university system. In order to do this select the following:

Apple Menu -> System Preferences -> Security and Privacy -> Select General

Ensure that the option to allow Palo Alto Networks is set to Allow.

Once completed, click the lock icon to make the changes

 

Linux

For Linux you will need visit https://software.soton.ac.uk/software/121 and select "Linux" in the right hand menu

The software and instructions to set it up can be found there.

 

Google Android

  1. In the Google Play Store, search for and install the GlobalProtect app, published by Palo Alto Networks.
  2. When installed, select ‘Open’ and enter the portal information as ‘globalprotect2.soton.ac.uk’.
  3. Press ‘Connect’ and enter your University credentials. You will now be connected to the University’s VPN service. An icon resembling a key will appear in the top bar.
  4. To disconnect, press ‘Disconnect’ at the bottom of the screen.

 

Apple IOS

  1. In the Apple App Store, search for and install the GlobalProtect app, published by Palo Alto Networks.
  2. When installed, open the app and enter the portal information as ‘globalprotect2.soton.ac.uk’
  3. Press ‘Connect’ and enter your University credentials. You will now be connected to the University’s VPN service. A ‘VPN’ icon will appear in the top bar.
  4. To disconnect, press ‘Disconnect’ at the bottom of the screen.

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