University of Southampton

iSolutions

Requesting a new website or content changes on a web page

Researchers, members of academic units, and professional services can request a new website. They can also request changes to content already published.

All website requests should now be raised to the Digital User Experience Team using the form "Report a problem or request a change".

Your request may be better suited to a page (or pages) within the University's main site architecture, rather than a separate website. Separate sites are generally harder for users to find online. Search engine visibility will be better if your content is part of the main website.

The Digital User Experience team will advise you if there is a better solution than creating a separate website, based on the content and the user needs of the audience it is intended for. 

How it works

You can submit your request using the form. Through it, the Digital User Experience team will ask you a series of questions about your request.

Depending on your request, you will need to provide:

  • source content 
  • images 
  • email addresses for people who need to check the accuracy of the draft

As soon as possible, the Digital User Experience team will get in touch with you.

How long will it take to build

The time it takes from requesting a site to your site going live is dependent on multiple factors. The Digital User Experience team aim to respond to requests within:

  • 5 working days, if it's a simple request
  • 2 weeks, if it's a more complicated request

Responding to a request can include:

  • completing the work
  • asking for more information
  • asking for a meeting to discuss options
  • rejecting the request if it's not appropriate

How to request content changes on a web page

You can request changes or amendments to your web page using the same form "Report a problem or request a change". Please specify if there is any urgency, so they can tackle your request. The Digital User Experience Team will get in touch with you as soon as possible.

Related content

Digital Services - Request forms

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