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This KB provides technical information on file size and other limits in ServiceNow.
File Attachments
| Area | Limit | Variable |
|---|---|---|
| Maximum file attachment size in megabytes. | 75MB | com.glide.attachment.max_size |
| The maximum number attachments allowed on an inbound email. Attachments beyond this limit are ignored. | 30 | glide.email.inbound.max_attachment_count |
| The maximum combined size (in bytes) for all attachments on an inbound email. Attachments beyond this limit are ignored. | 18874368 (about 19MB) | glide.email.inbound.max_total_attachment_size_bytes |
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