University of Southampton

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ServiceNow file size and other limitations

This KB provides technical information on file size and other limits in ServiceNow.

File Attachments

Area Limit Variable
Maximum file attachment size in megabytes. 75MB com.glide.attachment.max_size
The maximum number attachments allowed on an inbound email. Attachments beyond this limit are ignored. 30 glide.email.inbound.max_attachment_count
The maximum combined size (in bytes) for all attachments on an inbound email. Attachments beyond this limit are ignored. 18874368 (about 19MB) glide.email.inbound.max_total_attachment_size_bytes


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