As a member of staff, how do I install Matlab?
Residence Administrator Add Account
This can only be done by a user admin, which only a small number of staff have.
For a new staff member to be granted access to the Room Service application, the following steps need to be taken.
A Room Service administrator, usually a team leader open the Room Service Desktop application
In the application, go to File > Configuration > Security >Users
Press the + New button in the top-left
Add the new account:
User Name = soton\zzz2n12 (where zzz2n12 is the new staff member's username)
Logon Type = Domain Authentication
Area Access: at least one checkbox needs to be checked
Permissions: at least one checkbox needs to be checked for the user to be able to login
Press the OK button when finished
Ask the staff member to log into Room Service to confirm if they can log in or not. If not, create a ticket with ServiceLine@soton.ac.uk
Room Service Application Installation
Follow these steps if using a University computer or laptop that does not have the Room Service desktop application already installed.
First ensure the staff member has an account in the Desktop application. See previous section Residence Administrator Add Account
Ask the staff member to:
If the staff member sees no results when they search for Room Service, they need to create a ticket with ServiceLine@soton.ac.uk
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