This article explains how to install university-owned printers on your own computer and how to print from several devices.

It also provide guidance and useful links on related topics such as, for example, about large format printing, document collection, and the cost of printing. 

 

Overview of printing and printers

To print using the university print service, you have two options:

1. Print your documents using from any web browser through the portal myprint.soton.ac.uk
2. By installing the university printers on your own device (pc, laptop, mobile, tablet using Windows, macOS, Linux, Chromebook, Android and iOS).

There are 2 types of printers available:

• Multi-Functional Devices (MFD). Using a Multi-Functional Devices (MFD) you can print, copy and scan.
• Smaller non-MFD models ("desktop"). Non-MFD printers allows you only to print documents. You can print using Windows, Apple macOS, or Linux computers.

If you need to print Braille documents, please contact ServiceLine. Our technicians will help you setting up your computer to use the University's Braille printer.

How to install the university printers on your laptop

Windows users

Installing university-owned Multi-Functional Devices (MFD) printers

1. Connect to the university network via cable, Eduroam or Virtual Private Network (VPN).

2. In a web browser go to the site https://uniprint.soton.ac.uk/

3. Select Download

4. Open the file, Accept he agreement, then select Next

5. Select the required printers you wish to install

6. Enter your university username (for example: abc1d22, not abc1d22@soton.ac.uk) and password

7. The printer will be installed and ready to use in standard applications

 

Installing a non-MFD printer

Staff can install non-MFD printers as follows:

1. Type \\staff.myprint.soton.ac.uk into the Windows search field

2. Select the Open link or the computer icon. A new window will appear:

3. Double-click on the ID number of the printer you want to install

---

Back to the top

 

Apple macOS users

Installing university-owned Multi-Functional Devices (MFD) printers

1. Connect to the university network via cable, Eduroam or Virtual Private Network (VPN)

2. In a web browser go to the site https://uniprint.soton.ac.uk/

3. Select Download

4. Double-click on the .dmg file downloaded

 

5. Double-click on the .pkg file

6. Agree to the terms of the software license agreement

7. Select Install

8. If requested, please allow Installer to administer your computer

9. Close the window at the end of the process

 

Installing a non-MFD printer

Staff can install non-MFD printers as follows:

1. Open System Settings (called "System preferences" on Apple macOS Monterey or older versions)

2. Scroll down to Printers & Scanners

3. Select Add Printer, Scanner or Fax…

4. Once opened, right-click on the tool bar on top and select Customise Toolbar

5. Drag the Advanced icon to the top of the toolbar and select the Done button

6. Select the Advanced option and input the following options from the drop-down menus:

• Type: select the option Windows printer via spoolss
• Device: Another device
• URL: enter smb://staff.myprint.soton.ac.uk/PR-ID###### (For name you can use the PR-ID number and location).

7. For the “URL” address please use smb://staff.myprint.soton.ac.uk/PR-ID###### (For name you can use the PR-ID number and location).

Notes

• "Generic PCL Printer" may take a few minutes to show on the drop down list
• Please remember to double check the username. Mac’s have local accounts, so you will need to change the username to your university username (the username appears at the beginning of your university email in the form of ab1cd22, for example ab1cd22@soton.ac.uk) to print.

---

Back to the top

 

Linux Red Hat users

Ubuntu users can install the university printers following the step-by-step guide Setting-up-University-Printing-on-Linux-Ubuntu (PDF).

Printers are called BlackWhite and Colour.

---

Back to the top

 

Printing using your Android device (mobile / tablet)

You can print your files:

• Using your web browser through the web portal myprint.soton.ac.uk
• By installing the university printers on your own device using the Mobility app

Printing using Mobility print app

1. First, install it on your mobile:

a. Go to Google Play and download the app

b. Choose your device

c. The app will appear on your mobile

 

2. Once installed the app, check the Mobility Print Service is on

3. Select the file you want to print

4. Tap on Print

5. Select the printer and the printing options (like the orientation or the paper size, for example)

6. Tap the printer icon and to print the file from a Multi-Functions Device (MFD) printer

7. Collect you document from any MFD printer

---

Back to the top

 

Printing using your Apple device (iPhone / iPad)

You can print your file:

• Using your web browser through the web portal myprint.soton.ac.uk
• Using AirPrint

Set up your device before printing

1. Go to the site https://uniprint.soton.ac.uk/ and download the settings

2. Touch the Download button to get the profile

3. Open the iOS Settings, then either:

• Tap Profile Downloaded and then Install

or

• Tap: General > Profile > PaperCut Mobility Print for iOS > Install

You will need to enter your phone's passcode, then choose Done.

 

Printing your document

1. Open the file you want to print

2. Choose the Share button

3. Select Print

4. Select the printer you want to use and then select Print.

During the first print you will have to enter your university username (for example: abc12de22, not abc12de22@soton.ac.uk) and password

5. Collect you document from any MFD printer

---

Back to the top

 

Printing directly from the web portal myprint.soton.ac.uk

You can access the portal myprint.soton.ac.uk from any device or operating system.

How to print:

1. Go to https://myprint.soton.ac.uk using a web browser (for example: Edge, Chrome, Firefox, Safari)

2. Enter your university username (for example: abc12de22, not abc12de22@soton.ac.uk) and password, then tap the Log in button

3. Select Web Print

4. Select Submit a Job

5. Select a printer and then select the button Print options and Account Section

6. Select Upload Documents

7. Upload or drag and drop your file, then select Upload and Complete

8. You will see your printing queues as follow:

9. If you change your mind, you can stop the printing in queue. To do that:

• Select Held in a queue
• Select [cancel]

---

Back to the top

 

Printing a web page from a browser

Using Chrome, Edge, or Firefox

1. Go to the top-right corner of the browser and select one of the following icons:

• On Microsoft Edge: the settings and more icon ()
• On Mozilla Firefox: the Open application menu icon ()
• On Google Chrome: the Customise and control Google Chrome icon ()

2. Select Print 

3. Select More settings

4. Go to Paper size and select A4 or A3

5. Check the other settings (for example, the printer or the layout)

6. Select the Print button

 

How to print a web page using Safari

1. Select File from the menu bar 

2. Select Print

3. Select Show details

4. Go to Paper seize and select A4 or A3

5. Check the other settings (for example, the printer or the layout)

6. Select the Print button 

---

Back to the top

 

How to print A4 and A3 papers

There are many ways to print A4 and A3 papers. You can do it using:

• Microsoft Word or PowerPoint (for .docx or .pptx files)
• Adobe Acrobat DC
• A web browser like Chrome, Edge, Firefox, or Safari

Please note that you cannot print A3 papers from the portal Myprint.

How to print using Microsoft Word

1. Open your document

2. Select File or ctrl+P

3. Scroll down the menu on your left and select the right settings for:

1. The orientation of the document (portrait or document)
2. The format (A4, A3, …)

4. Click on the Print button on the top

How to print using Microsoft PowerPoint

1. Open your document

2. Select File

3. Scroll down the menu on your left and select Printer properties

4. Select the Paper label

5. Go to the Paper options section and select the right settings for:

1. The original size
2. The output size

6. Select OK

7. Control the remaining settings under the Settings section

8. Select the Print button on the top

How to print using Adobe Acrobat Pro

1. Open your file using Adobe Acrobat DC. You can find guidance on downloading and installing the software in the article "How to download and install Adobe Acrobat Pro"

2. Select the Print icon or go to: 

1. File
2. Print

3. Select the Page setup button on the bottom left of the window

4. Select the size (A4 or A3) and confirm by selecting OK

5. Check the other settings (Pages to print, …) and select Print once you are ready

---

Back to the top

 

Large format (A1 and A2) printing

There are 3 HP DesignJet Z6 printers available on campus which print up to A1 on paper.

You can find them at:

• Boldrewood, Building 176L room 1101 (School of Engineering, Design & Computing Studio)
• Highfield, Building 25 room 1015 (open access CLS Computer Room)
• NOC, room 23415

How to prepare an A1 and A2 for printing

MS PowerPoint is used for the majority of A1 poster creation. If you have not already been provided with an A1 portrait template to use in PowerPoint, follow the steps below to set up a new A1 document in PowerPoint:

1. Create a new presentation by selecting:

1. File
2. New
3. Blank Presentation

2.  Select the Design tab

3. Go to the button 'Slide size' and select the Custom Slide Size

4. Enter the paper dimensions, then select OK:

• A1 papers: width of 59.4 cm and height of 84.1 cm. The slide orientation should be Portrait.
  
  
  
• A2 papers: width of 42 cm and height of 59.4 cm. The slide orientation should be Portrait.
  

We suggest you treat 12 mm from the edge of the sheet as a “safety margins”. We suggest this because:

• Everything present in this space could not be printed
• Any borders you add around the edge of the A1 area may not print. A white margins all around the sheet up to 12 mm wide could appear.

By adding the safety margins, you prevent texts and/or graphic elements from being cut off, or from being too close to the edge, which does not look nice.

How to print your file

1. Once your document is ready to print, you must go to one of the printing rooms and choose the correct printer from the 'Printer' list in PowerPoint or Adobe Acrobat.

Select the printer from the drop-down menu according to the room you are in:

• PL-175-LVL01-D01, if you are in Boldrewood. If you find a printer called NPI47D222, please use this one instead of the PL-175-LVL01-D01.
• PL-B25-R1015-D01, if you are in Highfield
• PL-B68-23415-D01, if you are in NOC

2. Switch the printer on (if it is not already switched on) so the main screen display is visible. This screen will show the status of the print being received by the printer, when it is sent. 

3. Choose Print in PowerPoint or Adobe Acrobat to send the print.

Please be aware that your work will release immediately to the local large format printer. Students will be charged for prints which are processed by the printer.

---

Back to the top

 

Collecting your documents

1. To log in: place your University ID card on the blue sticker you can see on the front of the printer or sign in with your username (for example abc1de22, not abc1de22@soton.ac.uk) and password

2. Select the document you want to print and press Print

3. You can print all your documents pressing Print All

If you need to delete any of your documents, select the file(s) to delete and press the red X

If you need to copy and scan documents, press Use Copier Functions.

---

Back to the top

 

Register your card if the printing is not working

1. Enter your university username (for example abc1de22, not abc1de22@soton.ac.uk) and password

2. Place your university card near the printer reader

Your card is now linked to your profile. You can use it for printing without logging again.

If you have any problems registering your card with the printer, please contact ServiceLine.

---

Back to the top

 

Costs of printing

More information about the cost for printing can be found in the article "Printing for students" (section "What are the costs for printing?").

---

Back to the top

 

Add credit to your account

You can find more details on adding credit in the article "How to add printing credits".

---

Back to the top

 

MDF printer locations

Find your closest Multi-Function Devices printer

---

Back to the top

 

Error messages

When using any of the printers on campus it is important to view any notices or error messages which may need your action.

Notices or error messages will be highlighted with either a yellow or red icon on the top left of the screen.

To view the required action you will need to:

1. Log into the device using your ID card, or by entering your university username and password
2. Press the User Copier Functions button and then OK
3. Press the Job Status icon
4. The action(s) required will be displayed (for example, 'Paper is low')
5. Action the request and you will release your prompt work.

 

If you have any problem using a printer, please contact ServiceLine. When you contract ServiceLine, please provide the following information:

• The PR-ID number of the printer 
  
• The operating system you are using (Windows, macOS, Linux)
• Any error message displayed

---

Back to the top

 

Common issues

How to uninstall a printers on Apple macOS

To uninstall your printers:

1. Open System Settings (called System Preferences on Monterey and Ventura) from:

• The Apple menu (on your menu bar)
• the Applications folder

2. Select Printers & Scanners 

3. Select the printer you want to delete

4. Select the button Remove Printer (if you are using Monterey or Ventura, select the minus (-) button)

5. Confirm your choice by selecting the button Remove Printer

---

Back to the top

 

Related content

How to get IT help from iSolutions

How do I find out the cost of printing and copying?

How to download and install Adobe Acrobat Pro

How to add printing credits

Printing for students

Campus Maps