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How to access Southampton Virtual Environment (SVE) and Common Learning Spaces (CLS) from remote

This article guides you to access Southampton Virtual Environment (SVE) and Common Learning Space (CLS) workstations from remote.

If you are using a university-owned computer, please read the section "Accessing SVE and CLS workstations remotely from university-owned computers" before installing Windows App on the computer.

Table of Contents

Know more about Southampton Virtual Environment (SVE), Common Learning Space (CLS) workstations, remote desktops and virtual workspaces

Southampton Virtual Environment (SVE)

The Southampton Virtual Environment (SVE) gives you access to a Windows virtual desktop from any device in any location, no matter if you are at home or on campus. 

You will also have access to all your files plus the most popular applications. This includes filestore services, software, library resources and licensing of university software applications such as Microsoft Office and SPSS .

You can launch SVE from:

  1. Any web browser
  2. Your computer, using Windows Remote Desktop Client. 

You do not need to connect to Global Protect VPN to access this service
Important note:  If you select Win 10 Student when signing in to SVE any setting or preference changes will NOT be saved when you logout.

Common Learning Spaces (CLS) workstations

Common Learning Spaces (CLS) workstations are physical machines located on campus. There are 2 main differences between the Virtual Environment and CLS:

  1. You can use remote CLS workstations when you need access to specialised software only available via Common Learning Spaces. Examples of these kind of software are Abaqus, Aladin, Ansys, or Aperture Photometry Toolbox.
  2. To access a CLS workstation remotely using the Virtual Desktop Infrastructure (VDI):
    1. if you are using a Windows-based computer, you must install and use the VMWare Horizon Client, 
      or
    2. if you are using an Operating System different from Windows, you can access it through SVE (see Accessing SVE and CLS workstations remotely using your browser section below).

There are now only a very limited number of CLS "Remote Access" workstations, and so you may find availability to be an issue. If possible, please use SVE instead.

Software availability on SVE and CLS

Depending on what you need to do, you will need to use SVE or CLS workstations. This is because certain specialised software is only available on the University Common Learning Space PCs and these can be accessed remotely though Common Learning Spaces (CLS) workrooms:

Know more about Remote Desktop

Remote Desktops allows you to access a computer based in another location from anywhere. Through a remote session on your machine, a remote desktop allows you to access:

  • the university servers
  • your user profile
  • workloads
  • applications

Know more about virtual workspaces

A workspace combines all the desktops and applications that have been made available to you by your admin. A workspace is associated with a specific URL, in our case https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery.

To be able to see these in the Remote Desktop client, you need to add the workspace.

In the next sections you will find instructions for several devices.

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Accessing SVE and CLS workstations remotely from any browser

1. Go to https://sve.soton.ac.uk/

2. Select the option "Launch SVE with your browser"

3. Once successfully logged in, choose the most appropriate pool to you  

4. Enter your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password

5. Once you are logged in, select Start and browse the software available

6. Select the software you are looking for. Please note: opening the software could take a while

 

If you need to access a CLS workstation, you can now:

7. Go to Search and enter the VMWare Horizon client

 ""

8. Launch the application

9. In the VMWare Horizon Client application, double-click the vdi.soton.ac.uk icon. You might be asked to approve your Multi-Factor Authentication

10. Accept the conditions

11. Enter your university username (for example: ab1c22) and password

12. You should now be able to see the CLS button. Double-click on the icon

""

13. You might be prompted to login. Enter your university username and password

14. You will then be allocated a free machine, if there is one available. 

 

Remember to log off using the desktop icon when you finish your tasks. This action will ensure that your connection has been cleared.
 Logoff icon  

You should only use the CLS pool machine for the shortest time you can reasonably manage. That’s because the machine you are using is one of a small number of actual physical machines in a (closed) CLS room and it needs to be freed up for other remote users.

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Accessing SVE and CLS workstations remotely from university-owned computers

Installing Windows App and accessing SVE for the first time

If you are using a university-owned computer, you can download Windows App directly from the university Software Centre as follows.

Windows users

  1. Open the Software Center through the icon on your desktop
    Software Center icon
  2. Search for Windows App
    Windows app icon
  3. Select Install
  4. Look for the app in the Start menu (all apps) or use the Search bar
  5. Launch Windows app
  6. Choose the most appropriate pool for you
  7. Sign in with your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password. You might be asked to confirm your identity through Multi-Factor Authentication (MFA).

Remember to log off at the end of your session.

 

Apple macOS users

  1. Open Self Service  from the application folder
    Jamf Self Service icon
  2. Search for Windows App
    Windows App icon
  3. Select Install
  4. Look for the app in the Start menu (all apps) or use the Search bar
  5. Launch Windows app
  6. Choose the most appropriate pool for you
  7. Sign in with your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password. You might be asked to confirm your identity through Multi-Factor Authentication (MFA).
  8.  

Remember to log off at the end of your session.

Accessing SVE through Windows App

1. Launch Windows App 

2. Select your pool

3. Enter your university username followed by @soton.ac.uk (for example: ab1c23@soton.ac.uk) and password 

4. Select the button Connect

The SVE will appear in a new window:

SVE desktop

 

Logging off when you have finished

1. Double-click on the Log off icon on the virtual desktop

Logoff icon

2.  Confirm your choice by selecting the option "Log off"

Accessing CLS

If you are using a Windows computer, please jump to the "Accessing CLS" section and read the instructions there.

If are using an Apple macOS computer, please jump to the "Accessing CLS" section and follow one of the options available there.

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Accessing SVE and CLS workstations remotely from Windows

To access the university SVE for the first time you need to download and install the "Windows App" application.  

Once installed, you can access SVE by using the app without installing it again.

Accessing SVE by using the "Windows App" application

Installing Windows App and accessing SVE for the first time

1. Download and install the Windows App (previously called Remote Desktop) application from the Microsoft Store

Windows App icon

2. Once installed, launch Windows App

3. Select the button Add workspace

4. Add a new workspace by following the steps below:

  1. Enter the following workspace: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
  2. Select Add
  3. Allow the client access to your camera and microphone  
  4. Sign in with your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password. You might be asked to confirm your identity through Multi-Factor Authentication (MFA).

5. Once successfully logged in, choose the most appropriate pool for you

Remember to log off at the end of your session.

 

Accessing SVE through Windows App

1. Launch Windows App from the Start menu or through the search bar

2. Select your pool (Win 10 Staff or Win 10 Student)

3. Enter your university username followed by @soton.ac.uk (for example: ab1c23@soton.ac.uk) and password 

4. Select the button Connect

The SVE will appear in a new window:

SVE desktop

 

Logging off when you have finished

1. Double-click on the Log off icon on the virtual desktop

Logoff icon

2.  Confirm your choice by selecting the option "Log off"

 

Accessing CLS

To access our CLS workstations remotely, you need first to download and install the VMWare Horizon client on your computer. Find the last version of VMWare Horizon Client from the official page Download VMware Horizon Clients.
 
Step-by-step instructions:

1. Download and install VMWare Horizon Client

2. Launch VMWare Horizon Client

3. Select + Add server

4. Enter vdi.soton.ac.uk and select Connect

""

5. Double-click the icon to connect to vdi.soton.ac.uk

"" 
6. Accept the conditions
7. You should now be able to see the CLS button

""

8. Enter your university email and password, then select Login

9. You will then be allocated a free machine, it there is one available.

10. Remember to log off using the desktop icon when you finish your tasks. This action will ensure that your connection has been cleared.

Logoff icon  
 
You should only use the CLS pool machine for the shortest time you can reasonably manage. That’s because the machine you are using is one of a small number of actual physical machines in a CLS room and it needs to be freed up for other remote users.

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Accessing SVE and remote CLS workstations remotely from Apple macOS

To access the university SVE for the first time you need to download and install the Microsoft Remote Desktop application.  

Once installed, you can access SVE by using the app without installing it again.

Please note: due to technical limitations, Apple macOS users cannot access directly our remote workstations. If you need to get access to CLS workstations, please read the section "Accessing CLS".

Accessing SVE by using the "Windows App" application

Installing Windows App and accessing SVE for the first time

1. Download and install the Windows App (previously called Remote Desktop) application from the Apple Store

Windows App icon

2. Once installed, launch Windows App

3. Select the button Add workspace

4. Add a new workspace by following the steps below:

  1. Enter the following workspace URL: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
  2. Select Add
  3. Allow the client access to your camera and microphone  
  4. Sign in with your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password. You might be asked to confirm your identity through Multi-Factor Authentication.

5. Once successfully logged in, choose the most appropriate pool for you

Remember to log off at the end of your session.

 

Accessing SVE through Windows App

1. Launch Windows App from the Applications folder

2. Select your pool (Win 10 Staff or Win 10 Student)

3. Enter your university username followed by @soton.ac.uk (for example: ab1c23@soton.ac.uk) and password 

4. Select the button Connect

The SVE will appear in a new window:

SVE desktop

 

Logging off when you have finished

1. Double-click on the Log off icon on the virtual desktop

Logoff icon

2.  Confirm your choice by selecting the option "Log off"

 

Accessing CLS

Due to technical limitations, you are unable to directly access our remote workstations through Mac OS. You can work around this issue following one of the options below:

Option 1 (recommended method)

This option does not require you install Windows.

Step-by-step instructions:

1. Access SVE as described in the section "Accessing SVE through Windows App" above

2. Connect to the pool that fits better for you

3. Go to the Search field and enter "VMWare Horizon Client"

4. Open the application

5. Select the vdi.soton.ac.uk server available

6. Accept the conditions

7. You should now be able to see the CLS button

""

8. Enter your university email and password, then select Login

9. You will then be allocated a free machine, if there is one available.

10. Remember to log off using the desktop icon when you finish your tasks. This action will ensure that your connection has been cleared.

Logoff icon   
 
You should only use the CLS pool machine for the shortest time you can reasonably manage. That’s because the machine you are using is one of a small number of actual physical machines in a (closed) CLS room and it needs to be freed up for other remote users.

Option 2

You can access SVE and CLS workrooms from any browser. Guidance in the section "Accessing SVE and CLS workstations remotely using your browser".

This option does not require you install Windows.

Option 3

Installing Windows 10 on your machine following the article "Using VMWare to install Window10 on macOS hardware".

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Accessing SVE and CLS workstations remotely from Chromebooks

To access the university SVE for the first time you need to download and install the Microsoft Remote Desktop application.  

Once installed, you can access SVE by using the app without installing it again.

Accessing SVE by using the "Windows App" application

Installing Windows App and accessing SVE for the first time

1. Download and install the Windows App (previously called Remote Desktop) application from the Google Play

Windows App icon

2. Once installed, launch Remote Desktop

3. Select the button Add workspace

4. Add a new workspace by following the steps below:

  1. Enter the following workspace URL: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
  2. Select Add
  3. Allow the client access to your camera and microphone, if requested  
  4. Sign in with your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password. You might be asked to confirm your identity through Multi-Factor Authentication.

5. Once successfully logged in, choose the most appropriate pool for you

Remember to log off at the end of your session.

 

Accessing SVE through Windows app

1. Launch Windows App 

2. Select your pool (Win 10 Staff or Win 10 Student)

3. Enter your university username followed by @soton.ac.uk (for example: ab1c23@soton.ac.uk) and password 

4. Select the button Connect

The SVE will appear in a new window:

SVE desktop

 

Logging off when you have finished

1. Double-click on the Log off icon on the virtual desktop

Logoff icon

2.  Confirm your choice by selecting the option "Log off"

 

Accessing CLS

We are aware of some limitations with accessing our remote workstations through Chromebooks. You can turn around this issue following one of the following options:

Option 1 (recommended method)

This option does not require you install Windows.

Step-by-step instructions:

1. Access SVE as described in the section "Accessing SVE through Windows app" above

2. Connect to the pool that fits better for you

3. Go to the Search field and enter "VMWare Horizon Client"

4. Open the application

5. Select the vdi.soton.ac.uk server available

6. Accept the conditions

7. You should now be able to see the CLS button

""

8. Enter your university email and password, then select Login

9. You will then be allocated a free machine, if there is one available.

10. Remember to log off using the desktop icon when you finish your tasks. This action will ensure that your connection has been cleared.

Logoff icon   
 
You should only use the CLS pool machine for the shortest time you can reasonably manage. That’s because the machine you are using is one of a small number of actual physical machines in a (closed) CLS room and it needs to be freed up for other remote users.

Option 2

You can access SVE and CLS workrooms from any browser. Guidance in the section "Accessing SVE and CLS workstations remotely using your browser".

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Accessing SVE and CLS workstations remotely from Linux

Linux users can access SVE and CLS workrooms from any browser. Guidance in the section "Accessing SVE and CLS workstations remotely from any browser".

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Accessing SVE from iOS (iPhone / iPad) devices

To access the university SVE for the first time you need to download and install the "Windows App Mobile" application.  

Once installed, you can access SVE by using the app without installing it again.

Installing the "Windows App Mobile" application and accessing SVE for the first time

1. Download and install the Windows App (previously called Remote Desktop) application from the Apple Store

Windows App icon

2. Once installed, launch Windows App

3. Select the + (plus) button at the top of the screen to add a workspace

4. Add a new workspace by following the steps below:

  1. Select the option Workspace
  2. Enter the following workspace URL: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
  3. Select Next
  4. Sign in with your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password. You might be asked to confirm your identity through Multi-Factor Authentication.

5. Once successfully logged in, choose the most appropriate pool for you. If requested, allow the remote PC access:

  • Local storage
  • Microphone
  • Camera
  • Clipboard

Remember to log off at the end of your session.

 

Accessing SVE

1. Tap on the Windows App icon 

2. Select the pool

3. Enter your university username followed by @soton.ac.uk (for example ab1c23@soton.ac.uk) and university password

4. Select Continue

 

Logging off when you have finished

There are 2 ways to log off:

1. Double-click on the Log off icon on the virtual desktop, then confirm your choice

Logoff icon   
 
2. To log off select the Windows app icon on your screen:

The Windows app icon is highlighted through an empty rectangle

Then:

  1. Close the pool's window by selecting the X button
    or
  2. Select Disconnect All Device Sessions:
    The image shows the options described here above

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Accessing SVE from Android devices

To access the university SVE for the first time you need to download and install the "Windows App" application.  

Once installed, you can access SVE by using the app without installing it again.

Installing Windows App and accessing SVE for the first time

1. Download and install the Windows App (previously called Remote Desktop) application from Google Play

Windows App icon

2. Once installed, launch Windows App

3. Select the + (plus) button at the top of the screen to add a workspace

4. Add a new workspace by following the steps below:

  1. Select the option Workspace
  2. Enter the following workspace URL: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
  3. Select Next
  4. Sign in with your university username followed by @soton.ac.uk (for example: ab1c22@soton.ac.uk) and password. You might be asked to confirm your identity through Multi-Factor Authentication.

5. Once successfully logged in, choose the most appropriate pool for you. 

If requested, allow the remote PC access:

  • Local storage
  • Microphone
  • Camera
  • Clipboard

Remember to log off at the end of your session.

 

Accessing SVE

1. Tap on the Windows App icon 

2. Select the pool

3. Enter your university username followed by @soton.ac.uk (for example ab1c23@soton.ac.uk) and university password

4. Select Continue

 

Logging off when you have finished

There are 2 ways to log off:

1. Double-click on the Log off icon on the virtual desktop, then confirm your choice

Logoff icon   
 
2. To log off select the Windows app icon on your screen:

The Windows app icon is highlighted through an empty rectangle

Then:

  1. Close the pool's window by selecting the X button
    or
  2. Select Disconnect All PCS:
    The image shows the options described here above

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Related content

How to get IT help from iSolutions

Southampton Virtual Environment (SVE)

SVE Common Learning Space resources

Using VMWare to install Window10 on macOS hardware

How ECS students can access remotedesktop.soton.ac.uk using a Remote Desktop app

How to set up the Virtual Private Network (VPN) via GlobalProtect

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