You can connect your phone or tablet to eduroam using your University email and your password. 

eduroam works across all our campuses and in the Halls of Residence. If you are moving and you lose connection between sites, you will automatically be reconnected as soon as you get back in range.

 

How to connect your Android device

1. Select ‘Wireless and networks’
2. Select ‘Wi-Fi’
3. Select the ‘eduroam’ network. If it is not listed then you are not near an eduroam wireless point and need to move to another location (more central University location).
4. Complete the connection configuration as follow:
   
   1. EAP = PEAP
      b. Identity: enter your University username followed by @soton.ac.uk (for example: ab1c23@soton.ac.uk)
      c. Password: enter your University password
      d. CA certificate: chose ‘don’t validate’ 
      e. Under the ‘Advanced’ section: Phase 2 = MSCHAPV2
      f. ‘Anonymous Identity’ field: keep it blank
      g. Domain: enter 'soton.ac.uk'
5. Select 'Connect'

You will now be connected to the eduroam wireless network. You should not need to re-enter your details until your iSolutions password is changed.

What to do if you are from another institution

If you have connected to eduroam at another institution before moving here, you may have to ‘forget your connection’ before trying to connect again to the University of Southampton’s network. 

 

How to connect your iPhone / iPad

1. Go to ‘Settings’ and choose ‘Wi-Fi’
2. Select the ‘eduroam’ network. If it is not listed then you are not near an eduroam wireless point and need to move to another location (more central University location).
3. Type in your University login details (your University username followed by @soton.ac.uk, as for example: ab1c23@soton.ac.uk)
4. Press ‘Join’.
5. Then select ‘Accept’ on the certificate prompt

You will now be connected to the eduroam wireless network. You should not need to re-enter your details until your iSolutions password is changed.

 

How to connect your Chromebook

1. At the bottom right, select the time
2. Select 'Not connected'. Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
3. Turn on Wi-Fi. Your Chromebook will automatically look for available networks and show them to you in a list.
4. Select the ‘eduroam’ network. If it is not listed then you are not near an eduroam wireless point and need to move to another location (more central University location).
5. Complete the connection configuration as follow:
   
   1. EAP method: PEAP
   2. EAP Phase 2 Authentication: MSCHAPv2
   3. Identity: Enter your university email (for example: ab1c22@soton.ac.uk)
   4. Password: Your IT account password
6. Tick the 'Save identity' and password option 
7. Domain Suffix Match: enter 'soton.ac.uk'
8. Select 'Connect'

You will now be connected to the eduroam wireless network. You should not need to re-enter your details until your iSolutions password is changed.

What to do if you are facing issues while connecting

If you are facing issues connecting your Chromebook to eduroam, get in touch with iSolutions or visit our IT helpdesk at Hartley Library.

 

Generic instructions

• Visit https://cat.eduroam.org/
• Search for University of Southampton. You will need access to an alternative network connection (eg: 3/4/5G) to complete this step.
• Download and install the profile relevant to your device/operating system

 

Common issues

If you lose your connection

If you lose your connection to eduroam, please follow the guidance below to re-connect:

1. Select settings 

2. Select your connections / networks

3.Select Wi-Fi

4. ‘Forget’ the eduroam connection by doing:

Android users:

1. Go to the eduroam network
2. Click on the settings icon (a gear)
3. The click on the Forget icon (a bin) at the bottom of the screen

iOS users:

1. Select System Preferences
2. Select Network
3. Select Wi-Fi in the list on the left
4. Select the Advanced button
5. Select the eduroam network
6. Select the minus button (–)
7. If asked, select Remove 

5. Wait a few moments, reconnect and re-enter your University email (abc1d23@soton.ac.uk) and password.

Chromebook users:

1.  Select the eduroam network
2.  Select 'More' (an icon with three dots in column)
3. Select 'Forget'

 

eduroam keeps disconnecting or you cannot access the internet once connected

Android users

1. Navigate to the Settings application on your device.
2. Locate the sections named Connections (or Network & Internet) in your settings
3. Select More Connection Settings (or Advanced) to show more options
4. Select Private DNS
5. From here, change "Private DNS Mode" from automatic to off

 

Related content

Connecting to eduroam from Windows or macOS

eduroam Configuration Assistant Tool