University of Southampton

iSolutions

How to connect your mobile device to eduroam

You can connect your phone, tablet, or laptop to eduroam using your University email and your password

eduroam works across all our campuses and in the Halls of Residence. If you are moving and you lose connection between sites, you will automatically be reconnected as soon as you get back in range.

Index

 

How to connect your Android device

  • Select ‘Wireless and networks
  • Select ‘Wi-Fi
  • Select the ‘eduroam’ network. If it is not listed then you are not near an eduroam wireless point and need to move to another location (more central University location).
  • Complete the connection configuration as follow:
    1. EAP = PEAP
      b. Identity: enter your University username followed by @soton.ac.uk (for example: ab1c23@soton.ac.uk)
      c. Password: enter your University password
      d. CA certificate: chose ‘don’t validate’ 
      e. Under the ‘Advanced’ section: Phase 2 = MSCHAPV2
      f. ‘Anonymous Identity’ field: keep it blank
      g. Domain: enter 'soton.ac.uk'
  • Click ‘Connect

You will now be connected to the eduroam wireless network. You should not need to re-enter your details until your iSolutions password is changed.

 

What to do if you are from another institution

If you have connected to eduroam at another institution before moving here, you may have to ‘forget your connection’ before trying to connect again to the University of Southampton’s network. 

 

How to connect your iPhone / iPad

  • Go to ‘Settings’ and choose ‘Wi-Fi’
  • Select the ‘eduroam’ network. If it is not listed then you are not near an eduroam wireless point and need to move to another location (more central University location).
  • Type in your University login details (your University username followed by @soton.ac.uk, as for example: ab1c23@soton.ac.uk)
  • Press ‘Join’.
  • Then select ‘Accept’ on the certificate prompt

You will now be connected to the eduroam wireless network. You should not need to re-enter your details until your iSolutions password is changed.

 

Generic instructions

  • Visit https://cat.eduroam.org/
  • Search for University of Southampton. You will need access to an alternative network connection (eg: 3/4/5G) to complete this step.
  • Download and install the profile relevant to your device/operating system

 

If you lose your connection

If you lose your connection to eduroam, please follow the guidance below to re-connect:

1. Click on settings 

2. Click on your connections

3.Click on Wi-Fi

4. ‘Forget’ the eduroam connection:

Android users:

  • go to the eduroam network
  • click on the settings icon (a gear)
  • the click on the Forget icon (a bin) at the bottom of the screen

iOS users:

  • click on System Preferences
  • click Network
  • Select Wi-Fi in the list on the left
  • Click the Advanced button
  • select the eduroam network
  • click the minus button ()
  • if asked, click Remove 

5. Wait a few moments, reconnect and re-enter your University email (abc1d23@soton.ac.uk) and password.

 

Useful links

Connecting to eduroam from Windows or macOS

eduroam Configuration Assistant Tool

Was this article helpful?

If you have any further comments, please put them below.

Please note that feedback is anonymous - if you require a reply or assistance, please raise a ticket via ServiceLine.


Thank you for your feedback, it is much appreciated.

Tweet This Article

Back to List

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×