This article is for staff and contains a repository of useful links to resolve common issues and frequent asked questions (FAQs) about:

• Blackboard Original
• Blackboard Ultra
• Panopto
• Assessment
• Box of Broadcasts (BoB)
• MySouthampton app
• Vevox

Blackboard, Panopto and Assessment

Overview

This section provides answers for staff for the most frequently asked questions on:

• Blackboard Original
• Blackboard Ultra
• Panopto
• Online assessments.

The section links to our eLearn guides explaining how to:

• Set up your Blackboard courses
• Add content
• Copy content
• Enrol staff
• View recordings
• Troubleshoot issues watching recordings on Panopto
• Rollover Panopto content.

You will also find guides on variety of online assessments that we supporting including Turnitin, eAssignment and Blackboard assignments and tests.

If your question is not shown here, please raise a Serviceline ticket - we will be happy to help.

Blackboard Ultra

• What can I find a checklist for AY 24-25 to help me set up my Blackboard Ultra module?
• How do I log onto Blackboard?
• How do I enrol additional staff onto my module? How do I manage staff on my module?
• How do I remove instructors, or change role, in the Class Register? 
• How do I add content to my Blackboard Module?
• How do NHS Staff Users log onto Blackboard? 
• How do I rollover teaching content from Original to Ultra?
• How to create an arbitrary/custom course?
• How do I change the Banner image?
• I want to teach two modules out of one course on Blackboard, how do I merge modules?
• Where can I find the latest updates / changes to Blackboard Ultra?

Blackboard Original

• Where can I find a checklist for AY24-25 to help me set up my Blackboard Original module?
• How do I log onto Blackboard?
• Panopto: How do I view Recorded Sessions?
• How to create an arbitrary/custom course?
• How do I rollover teaching content?
• How do I manage staff on my module?
• How do I change a user’s role on my course?
• How can I change the Banner image?
• I want to teach two modules out of one course on Blackboard, how do I merge modules?

Panopto

• How do I view Recorded Sessions?
• How do I rollover or move content so my students can see videos?
• How do I edit my Panopto recording?
• How do I edit Panopto Captions?
• I’m told to “Click to sign in.”

Assessment

• Are there file limits for student submissions?
• What is eAssignment?
• What assessments are available on Blackboard Ultra?

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Other Education Applications

Overview

This article provides answers for staff for the most frequently asked questions on other Education Applications (not Blackboard, Panopto or Assessments). This includes links to eLearn guides on Box of Broadcasts, Vevox and updates on recently retired services.

If your question is not shown here, please raise a Serviceline ticket - we will be happy to help.

Box of Broadcasts (BoB)

• How do I add a link or embed a Box of Broadcasts video to Blackboard?

Vevox

• How do I log into Vevox?
• How do I set up Vevox in CLS rooms?

Retired Services

• Where is Collaborate? This service has been retired.
• Where is Efolio? This service has been retired. 

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Related content

eLearning Support and Resources - Staff guides

Box of Broadcasts - BoB (external source)