University of Southampton

iSolutions

Academic appeals – Useful resources for students

This article clarifies that iSolutions cannot assist students who need technical support for their appeals and provides useful resources for students.

Overview of appeals 

An appeal is a formal process governed by regulations: Regulations Governing Academic Appeals by Students. Students may request to appeal academic decisions made by the University. Appeals can be submitted following a special consideration decision if a student believes there are valid grounds to challenge it.

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iSolutions cannot help with appeals

We have received enquiries from students asking if we can provide evidence for their appeals. iSolutions does not directly engage with students regarding evidence for their appeals.

Students should include any necessary notes or supporting information in their appeal documents.

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Useful resources for students

Students are encouraged to seek further guidance from other sources:

University Guidance: The University provides detailed instructions and explanations for staff and students: Appeals and Complaints | Student and Academic Administration | University of Southampton.

SUSU Support: The Students' Union (SUSU) offers free, independent, and confidential advice throughout the appeal process. Students can access support through the Appeals Hub: SUSU - Help & Support - Appeals Hub.

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Getting IT help

If you need help, please contact ServiceLine or visit one of our Tech Hubs.

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Related content

Regulations Governing Academic Appeals by Students

Information for Students | Student and Academic Administration | University of Southampton

SUSU - Help & Support - Appeals Hub

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