University of Southampton


Change a password on shared or generic accounts

Follow the instructions below to change a password on a shared or generic account using Subscribe.

Step-by-step process

1. You can set the password for this account by logging into Subscribe

2. Click on “Sign in to manage your existing account

Button called "Sign in to manage your existing account"

3. Sign in using your university username (for example: abc1de22) and password

4. Select the menu option for "Other universityaccounts you own": 

"Other university accounts you own" button

5. Choose a password for this account which is difficult to guess from other people. Advice on choosing and looking after your password is at the page "Keeping safe online".

As the owner of this account, only you and the secondary contact can request any changes. Please keep in mind that:

  • You and your secondary contact have the responsibility for the security of the account
  • The number of people who have access should be as minimum as possible.

6. Confirm your new password

7. Click on Submit


Related content

How to add or delete shared email accounts in Outlook

How to add or delete your university email account using Outlook

How do I change my password?

Keeping safe online

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