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Follow the instructions below to change a password on a shared or generic account using Subscribe.
Table of Contents
Step-by-step process
1. You can set the password for this account by logging into Subscribe
2. Select the button Sign in to manage your existing account
3. Sign in using your university username (for example: abc1d22) and password
4. Select the menu option for Other university accounts you own:
5. Select the option View other accounts you own
6. Select the option Change password where available. Please note: only the primary owner(s) of the account will see this option.
7. Go to the field "Your current password (the owner's password, for example)" and enter again the password of your own account, not the password of the generic account you are changing. This step is requested to maintain the account's security.
8. Enter a new password for this account which is difficult to guess from other people. Advice on choosing and looking after your password is at the page Keeping safe online.
As the owner of this account, only you and the secondary contact can request any changes. Please keep in mind that:
- You and your secondary contact have the responsibility for the security of the account
- The number of people who have access should be as minimum as possible.
9 . Confirm your new password
10. Select the button Submit
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