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HelpMe! Support Applicaton

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When asked by your agent, please click on the attachment.

What happens next?

  • Click the HelpMe! Application button above – your browser will download the HelpMe application.
  • You will be asked to open or save a file. Either click on Run (or Open) or, if that is not possible, save the file and run it once it is downloaded.
  • The HelpMe! application will appear. Your support agent will ask you for some of the details it presents to you.

Please note: This application is currently testing. It is only designed for University of Southampton Windows PCs. DO NOT DOWNLOAD TO ANY OTHER DEVICE.

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