University of Southampton

iSolutions

RunDLL32 error in Outlook when adding generic email accounts

Error: When attempting to add a generic email account to Outlook via email settings through control panel or via the outlook application user receives a RunDLL32 error and the account is not added.

 

 

 

 

Resolution: Disable hardware graphics acceleration in outlook. You do this from within Outlook by going to file, options, advanced and ticking disable hardware graphics acceleration

 

 

Was this article helpful?

If you have any further comments, please put them below.

Please note that feedback is anonymous - if you require a reply or assistance, please raise a ticket via ServiceLine.


Thank you for your feedback, it is much appreciated.

Tweet This Article

Back to List

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×