University of Southampton


All.soton - I am not receiving the messages from a mailing list I need for my job/study.

Membership of all.soton mailing lists is built from a variety of data sources. If you are not receiving email for a mailing list to which you think you should belong, try the following: 

  1. Check the roles that are listed on your all.soton dashboard page. This indicates what all.soton understands about your position in the university. If this information looks incorrect then please contact your school office (for students) or contact Human Resources (for staff) and ask them to update your records. 
  2. Check you user profile record on your dashboard. This shows which building you are associated with in all.soton - if this is wrong then click the ‘Edit this info on Subscribe’ button and update your contact details in Subscribe. 




Please note these changes in these systems may take up to 48 hours to filter through to all.soton. If you continue to have a problem with your list membership then please raise a ticket with ServiceLine. 

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