University of Southampton

iSolutions

Potential Issues with New Mac operation system macOS Monterey

The new OSX Monterey will be released on in week beginning 25th October, several issues have been identified and are listed below

 


Focus setting / application 


Description


The new focus application allows user to set the device so that only certain contacts or applications can notify them during either a specification time or when they are at a particular location. 


Possible issues 


These Focus settings can be set to automatically shared across devices signed in with the same AppleID. 


For example, therefore setting an iPhone to only allow family members to notify them, would cause the MacBook to also allow calls only from the same family members 


Or, not setting Teams as an application that can send notifications on the iPhone would cause notifications also to be not seen on MacBook


Root cause in both situations is that work calls may be missed


Solution

There is an option with in the focus application to ‘share across devices’ . This should be unselected 




Hide my Email 


Description 

Text below is taken from : https://support.apple.com/en-gb/HT210425


Hide My Email lets you create unique, random email addresses to use with apps, websites and more so your personal email can stay private. 


Possible issues 

Impossible to trace spoof emails back to sending university account 


Private Relay

Description

Text below taken from : https://support.apple.com/en-gb/HT212614


Normally when you browse the web, information contained in your web traffic, such as your DNS records and IP address, can be seen by your network provider and the websites you visit. This information could be used to determine your identity and build a profile of your location and browsing history over time. iCloud Private Relay is designed to protect your privacy by ensuring that when you browse the web in Safari, no single party – not even Apple – can see both who you are and what sites you're visiting.

When Private Relay is enabled, your requests are sent through two separate, secure internet relays. Your IP address is visible to your network provider and to the first relay, which is operated by Apple. Your DNS records are encrypted, so neither party can see the address of the website you’re trying to visit. The second relay, which is operated by a third-party content provider, generates a temporary IP address, decrypts the name of the website you requested and connects you to the site. All of this is done using the latest internet standards to maintain a high-performance browsing experience while protecting your privacy.



Possible issues

Isolutions would be unable to connect to the device remotely or monitor sites browsed 


Note : access to ‘hide my email’ and  ‘private relay’ services both require a paid Apple account to be active



Operating system and OS update installation


Description 

It has been found that account with secure token is needed to install both base operating system and subsequent updates


Issues

Error messages do not clearly indicate that lack of secure token is root cause of issue, either when attempting to install base OS or subsequent updates.

Users will be unable to install updates and root cause of issue will not be clear


Solution

Provided that an account granted with a secure token exists on system, it is possible to use this account to grant a secure token to the users account


Commands in terminal needed to grant secure token are 


1) To confirm secure token status run the following command in terminal window


sysadminctl interactive -secureTokenStatus username


2) To actually grant secure token


sysadminctl interactive -secureTokenOn username -password -


Details of account with secure token (including password) will need to be known. 


Link for further information about granting secure token :

https://derflounder.wordpress.com/2018/01/20/secure-token-and-filevault-on-apple-file-system/


No online documentation has yet been found about this change. 


System Requirements[edit source | edit]


  • iMac Late 2015 and later
  • Mac Pro Late 2013 and later
  • iMac Pro 2017 and later
  • Mac mini Late 2014 and later
  • MacBook Air Early 2015 and later
  • MacBook E arly 2016 and later
  • MacBook Pro Early 2015 and later


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