You can change the settings of ServiceNow by clicking on the settings icon () on the top-right corner of the window.
System settings are:
Open the General section to change:
ServiceNow has a number of out of the box themes, including higher contrast options.
Clicking on 'Theme" section you can change colour and contrast options.
Once you pick a theme, ServiceNow will remember this until you change it.
In the 'Accessibility' section click the slider next to 'Accessibility'.
Enabling accessibility will switch on a number of features to allow keyboard navigation and showing of hidden elements like help text.
Enable the function "Wrap longer text in list columns" to break texts
Use the Forms section to organise tabs from the section and related lists. You can:
Disabling Audible Alerts
If you are a chat agent you will be familiar with the audible alert when you are messaged. You can also mute pages or sites using browser settings.
Once you started a chat, you can disable this audible alert within ServiceNow follow these steps:
A. Click the conversation icon top right.
B. Pop out the conversation widget by clicking the icon bottom left of the conversation sidebar.
C. Click the bell icon top right and scroll down to the Play an audio notification section. Change this to 'Never'.
Font: you can control font and text size in the Web browser you use from the settings menu.
Zoom: in most browsers, you can hold down the CTRL (control) key and then use either keyboard plus/minus keys or the mouse scroll wheel to zoom the page.
how to set up High Contrast Mode in Windows (external link)
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