University of Southampton

iSolutions

WebSIS Banner FAQ

More like this

Banner is a web-based, administrative software application used by higher education institutions. Students and employees use it as their main database.

You can view your personal and academic data records using Self-Service Banner (also known as WebSIS).

 

Contents

How to request access to WebSIS

How do I run WebSIS from home

Is the new SVE environment or vdi.soton compatible?

On University PC or laptop, what do I need to run WebSIS v5.1?

Useful links

 

How to request access to WebSIS

To use WebSIS from your home PC or device, follow these steps:

1. Go to the iSolutions Administrative Services Login Page

2. Enter your University user name (for example abc12de22, not abc12de22@soton.ac.uk) and your password, the click on Login

iSolutions Administrative request form to WebSIS

2. Accept the condition of use clicking on Continue

3. Fill the fields into the request form and click on Submit

What's next

Your head-of-School/Service or supervisor will receive your request for approval. Once approved, your request will be forwarded to the appropriate system administrator.

Back to the top

 

How do I run WebSIS from home

To use WebSIS from your home PC or device, follow these steps:

  1. If not done so already, you need to:
    1. Download and install Java
    2. Connect to the University VPN. If you need help, please read the article How do I set up VPN on my device?
  2. Then login using the iSolutions Administrative Services Login Page
  3. Click on the WebSIS for Banner link
  4. Download the jnlp file
  5. Open the jnlp file and you should see a login window appear

Back to the top

 

Is the new SVE environment or vdi.soton compatible?

WebSIS does not work with the new SVE environment or vdi.soton.ac.uk

Back to the top

 

On University PC or laptop, what do I need to run WebSIS v5.1?

To run WebSIS you will need Java 1.8 (also called Java 8).

  • Java 8 can be installed via the Additional Software icon on your Desktop.   
  • After opening Additional Software, do a search for Java JRE.

How to Use

1. Sign in the Administrative Services Login Page

2. Click the WebSIS for Banner link

2. Depending on the browser you are using, please follow the instruction here below:

Firefox

  • You'll be prompted to open the websis_applet.jnlp file. Choose open with Java(TM) Web Start Launcher. Click OK
  • Some Firefox versions download the websis_applet.jnlp file. Simply click the file to run it
  • You'll then be prompted by Java whether you want to run the application. You may be prompted regarding your Java version, please keep it at Java v1.8
  • Do not upgrade to another version. Click Run
  • You should be able to see the WebSIS for Banner application now

 

Chrome

  • After clicking the WebSIS for Banner link, you should see it downloaded on the lower left corner of the browser. Click on it
  • On your first run, you might be asked to associate the downloaded websis_applet.jnlp with Java Web Start. Click OK
  • If you can't find Java Web Start on the list, go to Look for another app on this PC
  • Then you'll have to manually find the javaws.exe file and associate it
  • The javaws.exe file is usually located in "C:\Program files\Java\jrex.xx\bin" in Windows
  • You may tick "Always use this app..." so that you don't have to do this process again
Open jps file banner
  • You'll then be prompted by Java whether you want to run the application. You may also be prompted regarding your Java version, please keep it at Java v1.8. Do not upgrade to another version
  • Click Run
  • You should be able to see the WebSIS for Banner Desktop Version now.

 

Microsoft Edge

Similar to Chrome. You'll need to associate the downloaded file, websis_applet.jnlp, with Java Web Start.

 

Safari

Associate the downloaded file, websis_applet.jnlp, with Java Web Start

  1. Open Download
  2. Ctrl+Click on the icon
  3. Open with: Java Web Start.app

 

Safari Detailed Steps (macOS Sierra v10.12.6 or older)

  • After clicking the WebSIS for Banner link, you'll see the websis_applet.jnlp file in the download dropdown. Ctrl + click the file and choose "Show in Finder". Or you can click on the magnifying glass icon to open the "Downloads" dialog
  • In the "Downloads" dialog box, Ctrl + click on websis_applet.jnlp and choose "Open With" -> "Java Web Start". Or you can click on the gear icon
  • If you see a message saying "To open this Web Start application you need to install the Java runtime environment"
  • Click the "More info ..." button and install Java on your PC
  • If this does not lead to Java being installed, install it via the Java Download Centre
  • After it is installed, open the downloaded jnlp file again or click on the WebSIS for Banner link again
Right-click on the downloaded file

 

Open with Java Web Start

  • Then you'll get the "Are you sure you want to open it?" message. Click open
  • You'll then get a couple of dialog boxes ("Do you want to run this application" and Login): click run then log in and WebSIS should load up. You might need to wait a few seconds depending on the network speed
  • After the dialog boxes you should see something like below:
WebSIS Banner menu for macOS
 

Other Safari Versions (macOS High Sierra v10.13.6 or later)

  • After downloading the JNLP file, you'll might have to open a Terminal window and change to the downloads folder.
  • The "Downloads" folder is found under your home folder (/Users/<your username>/Downloads). Run the command "sudo javaws <the downloaded JNLP file>".
  • Enter your password if prompted. Wait for a few seconds and you'll be prompted if you want to run the application (same as the Firefox step 2 image above).

Back to the top

 

Useful links

How do I set up VPN on my device?

Guide to Applicant and Student Systems and Processes

Admin Services Portal

Java Download Centre

Attached files:

Was this article helpful?

If you have any further comments, please put them below.

Please note that feedback is anonymous - if you require a reply or assistance, please raise a ticket via ServiceLine.


Thank you for your feedback, it is much appreciated.

Tweet This Article

Back to List

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×