University of Southampton

iSolutions

WebSIS Banner Frequent Asked Questions (FAQs)

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WebSIS is a tool which presents a user-friendly interface for searching the Banner Student Information System, specifically searching for students.

It is written, provided by and maintained by Applications Management to give staff a simple web-based interface to the Banner Student Information System.

Please note WebSIS is not currently compatible with Windows 11. If you are getting a replacement laptop and require WebSIS, you will need to specify that you require a Windows 10 device.

How to request access to WebSIS

To use WebSIS from your home PC or device:

1. Go to the iSolutions Administrative Services Login Page

2. Enter your University username (for example ab2de22, not ab2de22@soton.ac.uk) and your password, then select Login

iSolutions Administrative request form to WebSIS

2. Accept the condition of use by selecting Continue

3. Complete the fields, including naming an approver

The approver must be your direct supervisor or head of school.

4. Select Submit

What's next

Your head-of-School/Service or supervisor will receive your request for approval. They need to approve using the link in the email they receive, rather than writing an approval email. Once approved, your request will be forwarded to the appropriate system administrator.

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How to run WebSIS from home

To use WebSIS from your home PC or device, follow these steps:

1. If not done so already, you need to:

    1. Download and install Java
    2. Connect to the University VPN. If you need help, please read the article  How to set up the Virtual Private Network (VPN) via GlobalProtect

2. Then login using the iSolutions Administrative Services Login Page

3. Select the WebSIS for Banner link

4. Download the jnlp file

5. Open the jnlp file and you should see a login window appear

 

You will need to manually apply the website exceptions as follows:

1. Go to Control Panel

2. Select Java

""

3. Select the Security tab

4. Select Edit Site list
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In the new window add the address https://www.adminservices.soton.ac.uk

""

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Is the new SVE environment or vdi.soton compatible?

WebSIS does not work with the new Southampton Virtual Environment (SVE) or vdi.soton.ac.uk

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On University PC or laptop, what do I need to run WebSIS v5.1?

To run WebSIS you will need Java 1.8 (also called Java 8).

  • Java 8 can be installed via the Additional Software icon on your Desktop.   
  • After opening Additional Software, do a search for Java JRE.

As mentioned at the beginning of this article, WebSIS is not compatible with Windows 11.

How to Use

1. Sign in on the Administrative Services Login Page

2. Select the WebSIS for Banner link

3. Depending on the browser you are using, follow the instructions below:

Firefox

1. You will be prompted to open the websis_applet.jnlp file. Choose open with Java(TM) Web Start Launcher

2. Select OK

3. Some Firefox versions download the websis_applet.jnlp file. Click the file to run it

4. You will then be prompted by Java whether you want to run the application. You may be prompted regarding your Java version, please keep it at Java v1.8. Do not upgrade to another version

5. Select Run

You should be able to see the WebSIS for Banner application now.

 

Chrome

1. After clicking the WebSIS for Banner link, you should see it downloaded on the lower left corner of the browser. Click on it

2. On your first run, you might be asked to associate the downloaded websis_applet.jnlp with Java Web Start. Select OK

3. If you can't find Java Web Start on the list, go to Look for another app on this PC

4. You will then have to manually find the javaws.exe file and associate it

5. The javaws.exe file is usually located in "C:\Program files\Java\jrex.xx\bin" in Windows

6. You may tick "Always use this app..." so that you don't have to do this process again
Open jps file banner

7. You will then be prompted by Java whether you want to run the application. You may also be prompted regarding your Java version, please keep it at Java v1.8. Do not upgrade to another version

8. Select Run

You should be able to see the WebSIS for Banner Desktop Version now.

 

Microsoft Edge

Similar to Chrome. You will need to associate the downloaded file, websis_applet.jnlp, with Java Web Start.

 

Safari

1. Download the Oracle Java 8 and install

2. Go to System Settings and scroll all the way down to Java

3. Open the Java Control Panel

4. Select the Security tab

5. Go to the Exception site list section and:

  • Select Edit Site List
  • Add the following address: https://www.adminservices.soton.ac.uk
  • Select OK
    Java Control Panel settings

6. Open Safari and navigate to the Administrative Services Login Page

7. Log in with your university username (for example: ab1c23) and password

8. Select the link Request Access to WebSIS for Banner to download the WebSIS applet

9. From the downloads folder, open the websis_applet.jnlp file

10. If you get the message ' "_javaws" would like to access files in your Downloads folder': select OK

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11. If you get a message saying ' "websis_applet.jnlp" cannot be opened because it is from an unidentified developer':

  1. Select the question mark icon

  2. Go to Open Privacy & Security setting for me

    ""

  3. Scroll down to the Security section, locate the security notice and select Open Anyway

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Related content

WebSIS Certificate not working on Windows 10

How to set up the Virtual Private Network (VPN) via GlobalProtect

Guide to Applicant and Student Systems and Processes

Admin Services Portal

Java Download Centre

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