University of Southampton


MFA Hints and Tips

Hints and tips when setting up Multi-Factor Authentication (MFA) on your University account: 

5 easy steps to setting up MFA 

1. Have a quick read of the FAQs before starting  What is MFA? why is it important? What do I need? Which option is best for me Mobile app, SMS, Landline?

2. Watch the video  The video lasts 5 minutes and will give you an idea of what you need to do before you start 

3. Follow the instructions to setup MFA  Set up will only take 10 minutes of your time to setupand remember ServiceLine is on-hand if you have problems.  
4. Check MFA is set up and working

Check that you’re all set up by clicking this link: 

You should see the authentication options you chose during set up. If you don’t repeat the set up process. 

5. Add a back up factor

This is handy should you forget your phone one day. This means you’ll still be able to  login if your phone breaks, is lost or runs out of battery.

If you don’t set a backup, you will have to call ServiceLine to regain access to University applications. 



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