Checking the accessibility of your email in Outlook
How to create or edit an email signature in Outlook
How to add or remove an email account to Microsoft Outlook
How to add or remove shared email accounts in Outlook
How do I delete an Outlook email address which is stored in the cache?
This document shows you how to load emails that are older than one year old.
Open Outlook, then click on 'File' > Account settings and then select “Account Settings” from the drop-down menu.
In the Account Settings window, select the account for which you want to change the default (you’ve probably only got one account) and then click the “Change” button.
In the Account Settings window, select the account for which you want to change the default (you’ve probably only got one account) and then click the “Change” button.
Choose “All” if you want Outlook to download all of your mail to your computer, or choose whatever value works for you. (If you can’t change the slider then your administrator may have set this value deliberately and stopped you from changing it.)
Once you’ve made your selection click “Next” and Outlook warns you that it needs to restart.
Outlook will now download all of your mail (or however much you selected) from now on.
Was this article helpful?
If you have any further comments, please put them below.
Please note that feedback is anonymous - if you require a reply or assistance, please raise a ticket via ServiceLine.
Thank you for your feedback, it is much appreciated.