This article supports staff and PGRs when using the Terranova Security Training as part of Cyber Security.
As part of the on-going activity to keep the University safe from the threat of cyber-attacks, it is strongly recommended that all staff and PGRs complete the training courses.
To complete the training courses, please go to the online training portal via Google Chrome or Microsoft Edge. You may be prompted for your University login (username and password).
The University strongly recommends that all staff and PGRs complete the following 30 minute courses on:
Staff and PGRs are also encouraged to complete a longer course which teaches you how to protect yourself, your devices and University information:
The University has partnered with Terranova Security to deliver cyber security awareness courses. Terranova Security is an external specialist company which provides cyber security awareness training to different organisations.
Please do not set up a username or password with Terranova Security as this is not required to complete the training. If a login screen appears asking for these details, please exit this screen.
Instead, make sure you use https://go.soton.ac.uk/it/cybertraining to access the training portal.
The University recognises there are accessibility issues with the training platform and its content. The accessibility statement for the Terranova Security training courses is available on the Cyber Security SharePoint site. If you have any concerns or comments, please contact ServiceLine.
Please make sure you are using the correct link to complete the training. The link should recognise your University account and take you to the portal directly. If the link doesn’t recognise your account, you may be prompted to enter your University login (username and password). Please enter your details and the page should re-direct you to the portal.
There is a known issue with accessing the training modules on recent versions of Firefox (November 2022) and some of the course module content.
If you are experiencing issues with Firefox, please:
1. Open Firefox on your device
2. Select the hamburger icon (three lines) on the top right-hand side of the screen and select Settings.
3. Select Privacy & Security
4. Scroll down the page to Autoplay and select Settings
5. Change the ‘Default for all web sites’ drop-down to Allow Audio and Video. Select Save Changes.
You can now access the training modules using Firefox.
If you are still experiencing issues, please use Google Chrome or Microsoft Edge as an alternative browser platform.
If you need further help with access, please contact ServiceLine.
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